Senior TLM, Test Triage & Analysis

Who we are

Auroras mission is to deliver the benefits of self-driving technology safely quickly and broadly.

The Aurora Driverwill create a new era in mobility and logistics one that will bring a safer more efficient and more accessible future to everyone.

At Aurora you will tackle massively complex problems alongside other passionate intelligent individuals growing as an expert while expanding your knowledge. For the latest news from Aurora visit follow us onLinkedIn.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer get crucial goods where they need to go and make mobility more efficient and accessible for all. Were searching for a Senior TLM Test Triage & Analysis.

In this role you will

• Manage mentor and scale a team of triage analysts focused on root cause analysis balancing people management responsibilities with individual contributor work
• Lead and define the how for critical team processes by driving cross-functional initiatives and establishing best practices as a program owner
• Develop implement and refine internal processes incident response playbooks and workflow improvements to ensure scalability
• Drive the strategy for AI-augmented triage implementing automated root cause synthesis and intelligent anomaly detection to transform reactive manual analysis into a scalable proactive response framework
• Act as a critical communication layer through collaboration with software engineering product and program management and operations to ensure efforts align with overarching company objectives
• Conduct regular training sessions to deepen the teams system knowledge automation skills and strengthen cross-functional relationships
• Monitor systems to identify trends regressions and progressions ensuring findings are shared and escalated appropriately
• Partner with Data Analytics to track and continuously improve key performance indicators (KPIs) and system performance metrics
  

Required Qualifications

• Management and Leadership: 2 years of management experience with a proven ability to lead mentor and empower a team of technical analysts or similar roles. Demonstrated commitment to learning and investing in the growth of others.
• Technical Depth and Problem Solving: Superb analytical and problem-solving skills with the ability to deeply understand and analyze system-level failures in complex autonomous or robotics systems. Must be able to differentiate sub-system level failures perform root cause analysis and troubleshoot issues.
• Data Acumen and Metrics Management: Demonstrated ability to drive data-driven decisions coupled with sensitivity to tracking and improving team metrics (OKRs/SLAs). Must be proficient in utilizing Business Intelligence (BI) tools and dashboards as a business user to interpret trends and extract actionable insights.
• Process and Program Ownership: Experience designing executing and optimizing major programs or features across a team or function. Ability to proactively identify systemic problems define new processes and drive projects to address them with a focus on scaling operations (e.g. tooling automation workflow improvements). Demonstrated success in defining and implementing internal best practices for technical analysis and reporting across interdisciplinary teams.
• Stakeholder and Cross-Functional Collaboration: Strong interpersonal and communication skills to act as a team representative in cross-functional capability module and product meetings. Ability to bridge the gap between technical operations and product groups and provide clear actionable insights to stakeholders.
• Adaptability and Drive: Comfortable navigating a fast-paced fluid working environment and demonstrating significant initiative to resolve complex assignments and drive performance improvement.

Desirable Qualifications

• BS or MS in a STEM-related field (Computer Science Engineering Operations Research etc.).
• Experience leading programs/projects in test evaluation root cause analysis triage or quality assurance/control domains preferably within the autonomous vehicle or robotics industries.
• Data Proficiency: Strong knowledge and experience using relational databases (e.g. SQL PostgreSQL) and common data analysis tools (e.g. Python R) to track throughput and quality metrics and inform program performance.
• Proficiency using AI agents and co-pilots as well as coding & development assistants with a passion for building dashboards tooling and automation.

The base salary range for this position is $115000-$184000 per year. Auroras pay ranges are determined by role level and location. Within the range the successful candidates starting base pay will be determined based on factors including job-related skills experience qualifications relevant education or training and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus equity compensation and benefits.

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