Senior Technical Program Manager

If you are interested in this position please apply on Twitchs Career site Us:

Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.
Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to on LinkedIn and X and discover the projects were solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

As a Senior TPM in the Community Health organization youll be joining the team responsible for keeping users safe. You will own programs that span the range of user-facing tools like AutoMod or Shield Mode updates to our enforcement systems and guidelines or improvements to our content moderation tooling.

Were looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person wont just be focused on driving towards an outcome as quickly as possible but will also consider the long term impact of a program on our users development teams operations teams and others.

Youll report to the Director of Engineering for Community Health. This role is based in San Francisco CA but we are open to arrangements that support working west coast hours.



You Will
- Drive programs with high degrees of ambiguity multiple customer groups and multiple stakeholder groups
- Partner with Engineering Product and Operations teams to solve critical business problems
- Identify areas of strategic opportunity determining when a program makes sense or doesnt
- Collaborate with other TPMs across the company on both cross-company strategic programs as well as on continually improving best practices in this domain

Perks
- Medical Dental Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount


- 5 years of technical program management working directly with software engineering teams experience
- 6 years of experience as a TPM or Engineering Manager
- Understanding of when introducing process makes sense and when it doesnt
- Experience working directly with ICs on designing solutions and understanding problem spaces
- Experience working directly with executives to drive clarity and deliver results on complex programs
- Passion for working in a mission driven organization

- Experience working in Trust & Safety Content Moderation Identity Regulatory or Governance type organizations.
- A successful track record owning and driving programs in the infrastructure platform and/or product domains

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 171000.00 - 231400.00 USD annually
USA WA Seattle - 148700.00 - 201200.00 USD annually