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Senior Technical Claims Consultant General Liability

The Jonus Group


Job Location:

Worcester, MA - USA

Yearly Salary: $ 95000 - 120000
Posted: 22 August 2026 (12 days ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

Job Description

Senior Technical Consultant - Casualty Claims (General Liability)

Job Summary

Seeking a highly skilled and experienced Senior Technical Consultant - Casualty Claims to join a dynamic claims team. This role involves managing complex commercial general liability (CGL) claims including litigated cases coverage analysis and resolution of disputes. As a Senior Technical Consultant will play a pivotal role in analyzing investigating negotiating and resolving high-exposure claims while collaborating with internal and external stakeholders to deliver exceptional service.

Compensation Package
  • Base Salary: $95000 - $120000 per year (commensurate with experience)
  • Benefits: Comprehensive benefits package starting on Day 1 including:
    • Medical dental vision life and disability insurance
    • Tuition reimbursement
    • Flexible work arrangements
Responsibilities
  • Handle complex CGL claims including litigated cases with exposure up to $1M in primary insurance.
  • Conduct thorough investigations including gathering facts analyzing statements and evaluating damages.
  • Collaborate with defense counsel and other parties to achieve timely and cost-effective claim resolutions.
  • Draft and review coverage letters reservation of rights (ROR) letters and tender letters.
  • Manage a caseload of approximately 125 claims with 80% being litigated.
  • Represent the company at mediations arbitrations and trials with occasional travel (5-10 business days per year).
  • Provide technical guidance and support to adjusters and other team members.
  • Analyze contracts and leases to identify risk transfer opportunities.
  • Maintain compliance with applicable statutes regulations and case law.
  • Operate effectively in a paperless environment and utilize technology to enhance productivity.
Qualifications/Requirements
  • Experience: Minimum of 5 years of commercial general liability claims experience with an insurance carrier. TPA experience will only be considered if limited to 2 years or less and supplemented by prior carrier experience.
  • Education: Bachelors degree or equivalent experience; industry designations preferred.
  • Technical Expertise:
    • Strong knowledge of bodily injury claims premises liability product liability and construction risks.
    • Proficiency in coverage analysis and drafting positional coverage letters.
    • Familiarity with applicable statutes regulations and case law.
  • Skills:
    • Exceptional negotiation skills with the ability to achieve favorable outcomes without damaging relationships.
    • Strong written and verbal communication skills.
    • Critical thinking and problem-solving abilities.
    • Excellent organizational and time management skills.
    • Ability to work collaboratively in a team-oriented environment.
  • Licensing: Must possess or obtain appropriate state adjuster licenses and maintain continuing education credits.
  • Technology: Proficiency in MS Office (Excel Word etc.) and the ability to work in a paperless environment.

#LI-BC1


Required Experience:

Senior IC


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