Senior Technical Claims Consultant General Liability
Worcester, MA - USA
Job Summary
Senior Technical Consultant - Casualty Claims (General Liability)
Seeking a highly skilled and experienced Senior Technical Consultant - Casualty Claims to join a dynamic claims team. This role involves managing complex commercial general liability (CGL) claims including litigated cases coverage analysis and resolution of disputes. As a Senior Technical Consultant will play a pivotal role in analyzing investigating negotiating and resolving high-exposure claims while collaborating with internal and external stakeholders to deliver exceptional service.
- Base Salary: $95000 - $120000 per year (commensurate with experience)
- Benefits: Comprehensive benefits package starting on Day 1 including:
- Medical dental vision life and disability insurance
- Tuition reimbursement
- Flexible work arrangements
- Handle complex CGL claims including litigated cases with exposure up to $1M in primary insurance.
- Conduct thorough investigations including gathering facts analyzing statements and evaluating damages.
- Collaborate with defense counsel and other parties to achieve timely and cost-effective claim resolutions.
- Draft and review coverage letters reservation of rights (ROR) letters and tender letters.
- Manage a caseload of approximately 125 claims with 80% being litigated.
- Represent the company at mediations arbitrations and trials with occasional travel (5-10 business days per year).
- Provide technical guidance and support to adjusters and other team members.
- Analyze contracts and leases to identify risk transfer opportunities.
- Maintain compliance with applicable statutes regulations and case law.
- Operate effectively in a paperless environment and utilize technology to enhance productivity.
- Experience: Minimum of 5 years of commercial general liability claims experience with an insurance carrier. TPA experience will only be considered if limited to 2 years or less and supplemented by prior carrier experience.
- Education: Bachelors degree or equivalent experience; industry designations preferred.
- Technical Expertise:
- Strong knowledge of bodily injury claims premises liability product liability and construction risks.
- Proficiency in coverage analysis and drafting positional coverage letters.
- Familiarity with applicable statutes regulations and case law.
- Skills:
- Exceptional negotiation skills with the ability to achieve favorable outcomes without damaging relationships.
- Strong written and verbal communication skills.
- Critical thinking and problem-solving abilities.
- Excellent organizational and time management skills.
- Ability to work collaboratively in a team-oriented environment.
- Licensing: Must possess or obtain appropriate state adjuster licenses and maintain continuing education credits.
- Technology: Proficiency in MS Office (Excel Word etc.) and the ability to work in a paperless environment.
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Required Experience:
Senior IC
About Company
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