Senior Tech Lead(Archer)


Job Location:

San Antonio, TX - USA

Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

  • 8 years of IT experience with 5 years of RSA Archer expertise.
  • Provide day-to-day application support for Archer ECORT (aka Audit Management) including issue triage troubleshooting and resolution.
  • Configure and maintain Archer modules forms workflows dashboards notifications and user access.
  • Partner with Enterprise Risk Management/GRC Build teams to implement system value adds.
  • Oversee user provisioning role-based security and permissions in alignment with governance policies.
  • Support data imports/exports integrations and periodic system updates or releases.
  • Monitor platform performance and proactively address system data quality and usability issues.
  • Develop and maintain documentation job aids and technical runbooks.
  • Train teammates on Archer functionality and support adoption of best practices.
  • Assist with testing (UAT/regression) change management and deployment activities.
  • Support audit and compliance requests related to system controls evidence and reporting.
  • Perform server support activities for Archer environments (development test production) including health checks patch coordination capacity monitoring and incident response support.
  • Lead or coordinate vulnerability remediation activities by reviewing scan results prioritizing findings applying fixes/patches validating remediation and documenting closure evidence for audit/compliance.
  • Manage certificate lifecycle and rotation for Archer-related services and integrations including tracking expiration dates renewing/installing certificates validating connectivity and preventing service disruption through proactive planning.
8 years of IT experience with 5 years of RSA Archer expertise. Provide day-to-day application support for Archer ECORT (aka Audit Management) including issue triage troubleshooting and resolution. Configure and maintain Archer modules forms workflows dashboards notifications and user access. Partne...