Senior Systems Engineer Distribution Systems Support

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

About the Role

McKesson is seeking a Sr. Systems Engineer to support reliable secure and efficient technology operations across our distribution center this role you will help keep critical systems devices and infrastructure running smoothly including Windows servers and workstations printers RF devices scanners and scales. You will troubleshoot complex issues improve processes document standards and partner with cross-functional teams to support business-critical operations in a regulated enterprise environment. This role is ideal for someone who brings strong technical expertise a customer service mindset and a continuous improvement approach to operational support.

What Youll Do

• Support configure and maintain technology used in distribution centers including RF devices scanners scales printers Windows workstations and Windows server environments.
• Troubleshoot and resolve escalated hardware software device and infrastructure issues to reduce operational disruption.
• Monitor system health performance and capacity to support reliable technology operations.
• Partner with application infrastructure operations and support teams to resolve complex business and technical issues.
• Develop maintain and follow technical standards support procedures and documentation for audit readiness and operational consistency.
• Support security compliance access controls backup recovery and change management practices.
• Identify opportunities to improve service reduce recurring issues and strengthen distribution center technology support.
• Mentor team members and share technical knowledge troubleshooting practices and support standards.

Basic Requirements

• Typically requires 7 years of experience in systems administration infrastructure support distribution center technology IT operations or a related technical role.
• Bachelors degree in Computer Science Information Technology Engineering or a related field or equivalent experience.
• Experience supporting Windows servers workstations printers peripherals and network-connected devices.
• Hands-on experience supporting WCS warehouse automation RF and mobile devices barcode scanners scales printers and sortation technologies.
• Experience troubleshooting complex issues across hardware software networks business applications and integrated automation environments.
• Knowledge of incident management root cause analysis change management security and compliance practices.
• Experience creating technical documentation support procedures SOPs or operational standards.
• Strong communication and collaboration skills with experience working with business partners technical teams vendors and distribution center Operations.
• Ability to drive continuous improvement share technical knowledge and mentor team members.
  

Preferred Skills/Experience

• Experience supporting industrial scanning technologies including SICK scanning solutions Package Analytics and Zebra mobile and scanning devices.
• Familiarity with device management imaging patching monitoring IT service management and remote support tools.
• Knowledge of backup recovery disaster recovery access management and infrastructure security.
• Experience with performance monitoring capacity planning recurring-issue reduction and operational reliability improvements.
• Experience supporting supply chain technology in a regulated distribution center environment.

Travel / Work Environment / Physical Requirements

• Work may be performed in office warehouse distribution center remote or hybrid environments supporting business-critical supply chain and distribution operations.
• Up to 25% travel may be required to support distribution centers project implementations hardware deployments operational readiness activities and technology upgrades.
• Participation in on-call rotations maintenance windows and after-hours support may be required to maintain operational continuity and respond to critical incidents.
• Work may involve supporting Warehouse Control Systems (WCS) warehouse automation industrial scanning systems RF/mobile devices printers sortation systems and other operational technologies utilized within distribution center environments.
• Ability to safely work around warehouse equipment conveyor systems automation technologies and related operational infrastructure.
• Ability to occasionally lift move install or troubleshoot technology equipment and work at a computer for extended periods.
• Ability to access equipment located in offices computer rooms distribution centers and warehouse environments as needed to support operational requirements.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

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