Senior Staff Software Engineer, Developer Experience — Moveworks

**This role requires in-office presence in Mountain View CA 5x/week**

About the Team

The Developer Experience team builds platforms that enable developers building on the Moveworks Agentic AI platform. We own the flywheel: more builders more integrations shipped better assistant more demand. We build scalable infrastructure first then the products on top of it. Platform engineering discipline meets developer-facing product thinking.

The Role 

You own the technical foundation the team ships on. You design and build the hardest platform problems generality scalability extensibility while keeping developer experience as the measure. You think in systems. You ship. You bring others along.

What Youll Do 

• Design and build core developer platforms: SDKs APIs runtime abstractions tooling infrastructure developer-facing services
• Own end-to-end delivery of products that increase developer productivity: faster time-to-market higher-quality artifacts lower friction
• Define platform primitives other products build on bias toward generality reliability clean abstractions
• Drive measurable supply metrics: developer activation integration velocity artifact quality ecosystem breadth
• Lead technical strategy for your platform areas: roadmap API design cross-team alignment
• Set the engineering bar: architecture design standards observability operational excellence
• Mentor senior engineers; raise the teams technical depth

What We Look For at Senior Staff Level

Youre a multiplier. You trace developer pain to platform gaps design general solutions ship them in ways that unlock categories of use cases. You raise the abstraction level of everything you touch. You shape product decisions from the technical side. Your mentees have gone on to senior roles or owned critical systems.

Qualifications :

Required:

• 12 years designing building operating production systems; significant platform or infrastructure team experience
• Experience leading design and multi-year operation of developer platforms that reached 100 external teams; can point to instances where the platform unlocked new use cases or accelerated velocity by order of magnitude
• Deep expertise in distributed systems: reliability API design performance fault tolerance observability
• Strong systems engineer with fluency in production microservices environments at scale
• Built general-purpose platforms other engineers depend on; understand what makes an abstraction good vs. leaky
• End-to-end ownership: you design code debug in production iterate based on real feedback not handing off at the design doc
• Navigate tradeoffs with incomplete data: know when to generalize vs. specialize when to build vs. integrate when to move fast vs. lock in design
• Understand developer activation funnels and feedback loops that turn builders into core contributors

Nice to Have: 

• Familiarity with LLM-based architectures or agent orchestration patterns
• Experience with enterprise developer environments: auth sandboxing compliance multi-tenancy constraints

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

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Remote Work :

No

Employment Type :

Full-time