Senior Staff Engineer
Job Location:
Chicago, IL - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.
We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.
To flourish here you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive we cant wait to meet you.
WHAT YOULL DO
Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a messagefrom the moment a marketer configures a campaign in our dashboard to the moment its delivered to a users device. As a Senior Staff Engineer you will be the technical anchor for the division helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on.
In this role you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels while collaborating with senior leadership on initiatives that ensure a consistent high-quality experience across the entire division.
Together these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent.
In this role you will:
- Partner on the technical vision and quality bar for the division. Drive architectural direction define best practices and ensure teams have a clear path to resolving persistent quality and technical debt issues
- Lead large ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation rollout and operational support
- Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases ensuring that foundational primitives are flexible and robust
- Mentor engineers at every level. Simplify hard problems connect technical decisions to business outcomes and raise the bar through code review architecture review and pairing
- Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers advocating for incremental rollouts and reducing division-wide incidents
- Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization
Recent and ongoing work across the division includes:
- Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels
- Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings
- Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction
- Migrating legacy front-end logic to modern React-based systems within the dashboard to improve developer and end-user experience
Parts of our stack with which you will work:
- Ruby Ruby on Rails
- TypeScript React
- MongoDB
- Event-driven architectures
- Distributed Systems and API Design
WHO YOU ARE
- Have 10 years of software engineering experience including meaningful time as a technical leader influencing multiple teams or complex product systems
- Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript React) where customers configure their experience
- Have designed and shipped foundational infrastructure. Youve built frameworks libraries or platform services used by many other engineers to build product features
- Bring strong architectural judgment. You know when to invest in abstraction when to keep things simple and how to make technical bets that support a maturing product suite
- Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision
- Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity
Bonus experience:
- Experience building or maintaining shared component libraries or design system primitives
- Experience with real-time systems or event-driven architectures as they relate to message orchestration
- Experience with developer experience tooling such as code generation scaffolding or CI/CD for large-scale codebases
- Experience maturing a product from early stage to enterprise scale without losing developer velocity
For candidates based in the United States the pay range for this position at the start of employment is expected to be between $208000 and $349655/year with an expected On Target Earnings (OTE) between $232000 and $390000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors including market location job-related knowledge skills and addition to cash compensation this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working weve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical dental vision life and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing learning platforms and a yearly learning stipend
- A curated in-office employee experience designed to foster community team connections and innovation
- Opportunities to give back to your community including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative transparent and fun culture recognized as a Great Place to Work
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence BrazeAI allows marketers to combine and activate AI agents models and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter faster and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization Braze enables companies to turn action into interaction through autonomous 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts and was named a G2 Best of Marketing and Digital Advertising Software Product in 2026. Braze was also named a 2026 Best Places to Work by Built In a 2025 Americas Greenest Companies by Newsweek and a 2025 Fortune Best Workplace in Technology by Great Place To Work. Braze is also proudly certified as a Great Place to Work in the U.S. the UK Australia and Singapore.
The company is headquartered in New York with offices in Austin Berlin Bucharest Chicago Dubai Jakarta London Paris San Francisco São Paulo Singapore Seoul Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do and that includes our recruiting practices. Were committed to offering all candidates a fair accessible and inclusive experience regardless of age color disability gender identity marital status maternity national origin pregnancy race religion sex sexual orientation or status as a protected veteran. When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar we encourage you to apply as wed love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze were committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most the person behind each application we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located you may have the right to request further information about how AI is used in our recruitment process to opt out of AI-assisted review to request a manual review of any decision made or to contest a decision.
Please contact us at for any requests or questions. To find out more about our hiring process check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144 for roles based in New York City or if you reside in New York City you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights.
Required Experience:
Staff IC
