Senior Solutions Engineering Manager, Named Central

Available Location: Austin TX

What youll do as a Senior Solutions Engineering Manager Named Accounts

As a Senior Solutions Engineering Manager for US Named Accounts at Cloudflare you will lead a high-performing geographically distributed team of Solutions Engineers partnering with our most strategic enterprise clients. You will work side-by-side with Enterprise Sales directors Product Management Engineering and Customer Support to drive full-sales lifecycle technical activities and secure revenue targets. We are looking for an empathetic leader with an AI-native curiosity to streamline workflows and a player-coach mindset who isnt afraid to roll up their sleeves and dive into the technical details. Ultimately you will foster a collaborative transparent team culture dedicated to turning complex edge security performance and serverless challenges into scalable customer successes that help build a better Internet.

Responsibilities

• Lead and Scale the US Named Team: Oversee the hiring technical onboarding continuous enablement and pre-sales performance of a highly skilled team of Enterprise Solutions Engineers across the United States.
• Drive Strategic Revenue Goals: Partner directly with Named Account Sales Executives and leadership to effectively manage complex sales cycles coordinate technical proof activities (PoCs) and accurately forecast pipeline progression.
• Shadow and Coach Technical Fieldwork: Step into the field as a player-coach to shadow customer engagements establish technical best practices and guide your team in breaking down complex concepts into digestible business value.
• Champion Cross-Functional Alignment: Build deep operational relationships with Cloudflares core Product Engineering Customer Success and Support teams to establish reliable escalation pathways and accelerate feature request implementations for top-tier accounts.
• Facilitate Hive-Mind Knowledge Sharing: Cultivate internal communication channels to ensure scalable technical solutions architectural frameworks and unique team discoveries are seamlessly shared across regional SE teams to prevent repeating mistakes.
• Manage Team Health and Morale: Keep a constant pulse on your teams individual capacity strengths and career development goals maintaining an open environment where transparent feedback and critical insights are actively welcomed.
• Driving Enterprise Adoption: Accelerating the sales cycle by helping customers move past AI hype into production-ready high-ROI use cases.
• Technical Excellence: Building a team that is viewed by customers not just as vendors but as trusted consultants with thorough understanding of AI and how Cloudflare can be positioned to help.

Requirements

Must-Have Skills

• Proven Technical Leadership: Minimum of 5 years of experience directly managing and scaling a pre-sales Solutions Engineering team coupled with 10 years of related technology industry experience.
• Enterprise Pre-Sales Track Record: A documented history of success driving technical pre-sales within the US Enterprise or Named Accounts market showing strong alignment with sales methodologies like MEDDPICC.
• Deep Architectural Expertise: Strong foundational knowledge of fundamental Internet protocols and cloud architectures including OSI Model layers 1-7 DNS BGP TCP/IP and SSL/TLS.
• Communication: Exceptional ability to demystify complex AI concepts (like fine-tuning vs. RAG or compute costs) for C-level executives while remaining highly technical with data scientists.
• Oversee the design and delivery of high-impact technical validation events (custom demos hackathons and scoped PoCs).
• Ensure solutions adhere to enterprise-grade standards regarding AI ethics data privacy governance and latency/cost optimization.
• Customer Lifecycle: Clear understanding of the entire customer lifecycle management and ensure the team is properly aligned
• Cross-Functional Influence: Demonstrated operational and analytical skills required to influence matrixed organizations handle critical customer escalations and manage distributed team resources effectively.
• AI/ML Expertise: Proven hands-on experience with AI/ML frameworks (e.g. PyTorch TensorFlow) LLM orchestration tools (e.g. LangChain LlamaIndex) vector databases and MLOps pipelines.
• Cloud & Architecture: Strong understanding of cloud infrastructure (AWS Azure or GCP) and how to deploy scalable AI workloads.

Nice-to-Have Skills

• Advanced Portfolio Exposure: Familiarity with modern emerging technical landscapes such as Zero Trust security architectures serverless computing (Workers) and post-quantum cryptography.
• Diverse Domain Background: Prior foundational experience working across overlapping technical disciplines like software engineering product management financial consulting or enterprise project delivery.
• Serve as the subject matter expert on Generative AI Large Language Models (LLMs) MLOps and data architecture.

Travel Requirement:

• The position requires up to 50% travel for attending meetings with prospects or customers participating in conferences and industry events and collaborating with Cloudflare colleagues.

Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflares Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Estimated annual salary of $212000.00 - $292000.00

Equity
This role is eligible to participate in Cloudflares equity plan.

Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.