Senior Solutions Engineer, Consumer

This is a fully remote role in the United States.

As a Senior Solutions Engineer Consumer you will play a pivotal role as part of the team that is building consumer-facing healthcare experiences that help people understand what theyll actually pay before receiving care. Whether embedded in conversational AI care navigation platforms patient portals scheduling workflows or health plan and benefits platforms our estimates give consumers real personalized prices instead of generic ranges. Turquoise is looking for a talented individual with strong cross-functional skills data expertise product intuition a deep understanding of the revenue cycle and billing and coding and a passion for giving people certainty about the cost of healthcare.

In this role you will be a trusted partner to our product team as we research build and validate thoughtful and precise pricing billing and bundling logic behind our shoppable service packages providing accurate and clear estimates to consumers through our Consumer Pricing API. Youll also partner with sales and customer success to scope opportunities well get customers live and help them succeed with our products.

Your expertise in our pricing data warehouse will drive more certainty and choice for consumers as they seek to understand the cost of care. Youll have the opportunity to create data-driven solutions expand product adoption and actively contribute to our product roadmap.

We encourage you to bring your innovative analytical and resourceful mindset to this role. Youll have the chance to solve unique problems manage multiple projects efficiently and build strong relationships inside and outside Turquoise. We measure success in two ways: thoughtful and efficient collaboration with product and engineering and how well customers use our products starting with careful scoping during the sale and continuing with a great long-term customer experience.

• Partner with product to define build validate and expand our shoppable service estimates including the pricing billing and bundling logic behind them

• Work closely with data and engineering to make sure our upstream data infrastructure enables accurate estimates and supports our consumer product needs

• Serve as the go-to technical and product expert and partner for Sales and Customer Success leading technical discovery scoping and demos

• Guide customers through API integration implementation and launch making sure our products meet their needs are fully understood and see strong adoption

• Gather and prioritize technical feedback from customers and make sure it drives our product development

• 7 years of experience in healthcare revenue cycle billing and coding claims care navigation or digital health

• Specific expertise working with institutional and professional claims

• A deep understanding of commercial reimbursement and benefit design and how both translate to what a consumer actually pays for care

• Strong SQL skills and experience working with large complex healthcare datasets

• Familiarity with APIs (REST JSON) and how customers integrate them into their products

• Experience working in a customer-facing technical role such as solutions engineering implementation or management consulting

• Product intuition and the ability to tackle complex research projects to produce clear answers and recommendations

• Strong analytical problem-solving and mathematical skills paired with creative thinking

• Excellent written communication organizational and interpersonal skills with the ability to collaborate across functions and seniority levels and build strong customer relationships

• A drive to deliver consistent accurate high-quality work at a fast pace

• Experience building or supporting consumer-facing care navigation or digital health products

• Competitive pay with equity options

• Stellar health care plan options (Medical Dental & Vision) with FSA DCFSA & HSA options

• Company-sponsored disability & life insurance

• Unlimited PTO

• 401(k) 4% Matching

• Fully remote work flexible working hours

• $750 work-from-home setup budget

• Paid biannual in-person company summits

• Quarterly $150 co-hanging stipend to meet up with coworkers

• Monthly $100 health and wellness benefit

• Generous paid family leave

• Annual $1200 learning & development stipend

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by a16z Oak HC/FT Adams Street Yosemite Bessemer Venture Partners and others we power price transparency for 300 enterprise organizations and are building the infrastructure for a more open efficient healthcare marketplace. Were a remote-first US-based team that values transparency empathy inclusivity creativity and ownership.

We operate on US business hours and work with clients entirely based in the US. For this role we are seeking US-based candidates.

We strongly encourage BIPOC people with disabilities and LGBTQIA folks to apply for any open roles of interest. Healthcare affects all people differently but it significantly affects those in underserved communities. With a robust diverse team we are stronger and better equipped to change the future of healthcare for all.

This role requires current authorization to work in the United States. Turquoise does not sponsor employment visas (H-1B PERM etc.) or assume sponsorship of existing visas for this position.

Turquoise is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require assistance or an accommodation with the hiring process please contact

Note: All official communication from Turquoise will come from a @ email address and all open roles are listed at We never ask candidates for payment or financial information. If youre contacted by anyone using a different domain please disregard and report it as spam.

Required Experience:

Senior IC