About Workato

Workato delivers enterprise infrastructure for the agentic era redefining iPaaS and helping enterprises unify data applications processes and AI into a single governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500 Workatos cloud-native architecture connects every application data source and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more visit

Why join us

Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley please submit an application. We look forward to getting to know you!

Also feel free to check out why:

• Business Insider named us an enterprise startup to bet your career on

• Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

Were seeking an outstanding Senior Solutions Architect (Pre-Sales) based in the Central or Eastern United States to join our North America Enterprise team. Reporting to Solutions Architecture leadership this key role will champion Workatos enterprise platform guiding Fortune 500 customers through complex evaluation cycles toward their business transformation goals.

As a Senior Solutions Architect youll actively lead the solutioning and technical evaluation stages of the enterprise sales process working closely within account teams. You will be instrumental in helping customers understand how Workatos platform; including its AI-powered orchestration agentic automation and Enterprise MCP capabilities; can transform their operations. Success in this role requires a strong ability to translate complex technical concepts into business value for both technical and executive audiences.

Additionally youll help shape our products future by channeling market insights back to the Product Management team. The ideal candidate is a high-achiever who builds and sustains strong relationships throughout the sales cycle and who is passionate about understanding customer needs and showcasing how Workatos platform can drive enterprise-wide automation integration and AI-powered orchestration outcomes.

In this role you will also be responsible to:

• Serve as the customers most trusted technical advisor by mapping Workatos value propositions and platform capabilities; including AI orchestration agentic automation and Enterprise MCP; to their enterprise business objectives across IT HR Finance RevOps and other functional areas.

• Own and lead the technical discovery solution design and validation phases of the enterprise sales cycle using a consultative approach.

• Partner with Account Executives Customer Success Professional Services and other cross-functional teams to evangelize the Workato platform and drive the technical sales stages to completion.

• Articulate and educate prospects on business technical and architectural concepts including agentic AI use cases MCP-based connectivity and AI operationalization; to a variety of audiences including CIOs Enterprise Architects IT leaders line-of-business stakeholders and developers.

• Sell the value of the Workato platform using multiple formats and channels including in-person and remote product demonstrations tailored to enterprise use cases.

• Create and deliver custom product demonstrations that showcase end-to-end enterprise automation scenarios spanning multiple applications data sources and business processes with emphasis on AI-powered and agentic workflows where relevant.

• Perform business and technical discovery with enterprise prospects and architect proposed solutions using the Workato platform including integration patterns automation workflows and AI-powered orchestration.

• Successfully manage and execute technical workshops and in-depth proof of concepts (POCs) on-site or remotely.

• Work with new customers to achieve First Value on the platform and ensure a smooth handoff to post-sales teams.

• Respond to functional and technical elements of RFIs/RFPs.

• Help collect field feedback synthesize and analyze trends and channel insights to Product Management and Engineering for product roadmap enhancements.

• Represent the Workato platform at field events such as conferences seminars user groups and partner events.

• Support Marketing and Event functions by evangelizing the Workato solution including writing blogs participating in demo-driven webinars and speaking at industry events.

Requirements

Qualifications / Experience / Technical Skills

• BA/BS or equivalent education; Computer Science degree is a plus.

• 57 years of pre-sales or solutions architecture experience in a SaaS organization required.

• Hands-on experience with iPaaS enterprise integration or automation technologies is a must-have.

• Demonstrable experience working with Enterprise and Fortune 1000 customers across complex multi-stakeholder sales cycles.

• Hands-on experience with automation technologies middleware integration architecture patterns web services enterprise messaging patterns APIs SOA ESB BPM and databases.

• Hands-on experience with cloud technologies iPaaS SaaS applications cloud infrastructure (AWS GCP Azure).

• Strong understanding of enterprise application ecosystems including ERP (e.g. SAP NetSuite Oracle) CRM (e.g. Salesforce) HCM (e.g. Workday SAP SuccessFactors) ITSM (e.g. ServiceNow) and collaboration platforms.

• Familiarity with AI and agentic automation concepts including prompt engineering RAG vector databases chain-of-thought reasoning MCP (Model Context Protocol) AI agents and other techniques used to improve results and performance of Gen-AI use cases.

• Familiarity with object-oriented programming and scripting.

• Understanding of web technologies such as JSON XML HTTP and GraphQL.

• Experience mapping technical solutions to business outcomes across departments (IT Finance HR RevOps Security & Compliance).

Soft Skills / Personal Characteristics

• Passionate about ensuring customer success and driving business transformation.

• Adaptable and positive; eager to learn new concepts and technologies particularly in the rapidly evolving AI and agentic automation space and solve complex enterprise problems.

• Excellent interpersonal and presentation skills; able to clearly convey complex ideas to diverse audiences from developers to C-level executives and collaborate effectively across functions.

• Strong leadership abilities; comfortable leading architectural discussions and presenting to technical and business audiences at all levels including executive briefings.

• Results-oriented and self-motivated with a track record of exceeding targets.

• Ability to manage multiple concurrent enterprise evaluations and prioritize effectively.

(REQ ID: 2774)

#LI-NJ1