Senior Software Engineer, Observability

Secure Every Identity from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. Were all in on this mission. If you are too lets talk.

The Auth0 Platform Observability team owns the observability tooling that monitors the Auth0 Platform and we are looking for an Observability Engineer to help ensure that our Product and Platform Engineers can monitor and observe our platform while continuing to rapidly ship software that our customers love. Our engineers maintain and automate observability tooling for our entire platform including metrics logs and traces.

We are looking for engineers passionate about monitoring observing measuring uptime and availability and ensuring platform stability. If you have experience within the Site Reliability Engineering (SRE) field or working as a Development Operations (DevOps) engineer and you have a passion for Observability tooling this position will allow you to further your learning and development in these areas.

As a Senior Engineer on this team you will act as a core technical leader. You will work cross-functionally to help integrate services with our instrumentation libraries support product teams and actively investigate incidents to identify our observability gaps.

• Proven ability to champion observability best practices acting as an educator who can effectively correct anti-patterns and teach other engineering teams how to build robust standardized instrumentation.
• Be an expert in running services in production environments
• Contribute to the process of designing services for high growth and high availability.
• Provision configure and monitor cloud-native infrastructure and services
• Design build and maintain scalable observability infrastructure using tools like Terraform.
• Troubleshoot performance issues and operational issues.
• Automating operational tasks and improving scripts.
• Assisting with and providing feedback for performance testing and automation
• Actively participate in major incident response to diagnose root causes and identify critical gaps in our current telemetry tooling.
• Act as a technical leader driving cross-team initiatives to improve instrumentation and observability standards across the broader engineering organization.

• 5 years of platform engineering SRE or DevOps experience
• Experience with cloud infrastructure like AWS Google Cloud or Azure
• Expertise in the Datadog ecosystem (Metrics Logs Traces and Error Tracking) including establishing alerting standards implementing tagging taxonomies and managing Datadog configurations via Terraform.
• Strong coding skills in or Golang
• Experience with containerization and orchestration tools (e.g. Docker Kubernetes).
• A data-driven approach to debugging complex cross-service performance bottlenecks.
• Deep understanding of microservice architecture and best practices.
• Experience in coaching and mentoring more junior engineers.
• Proven ability to lead cross-functional technical initiatives and collaborate seamlessly with multiple engineering teams.
• Hands-on experience with OpenTelemetry (OTel) Vector or similar frameworks for instrumenting applications.

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen National Lawful Permanent Resident Refugee or Asylee. 22 CFR 120.15) upon hire.

P-1074

#LI-Hybrid

Required Experience:

Senior IC