Senior Software Engineer, Cloudflare for SaaS

At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.

Available Location: Austin

Job Title: Senior Software Engineer Cloudflare for SaaS

Role Summary

Cloudflare for SaaS lets SaaS providers offer their services on domains branded for each customer rather than on the providers own domain. The product powers customer domains and automates the complex work behind onboarding domains validating ownership issuing and renewing certificates and safely deploying configuration across Cloudflares global network.

The team builds the APIs and control-plane systems used by some of the worlds largest platforms. We are evolving these systems to support tens of millions of customer domains faster and more reliable APIs simpler configuration at scale and more Cloudflare products for each customer domain. This work combines customer-facing product development with challenging problems in distributed systems data modeling state consistency observability and operational reliability.

Cloudflare is looking for a Software Engineer to design build and operate the services behind Cloudflare for SaaS. You will work primarily on backend services and RESTful APIs in Go and other languages modernize legacy control-plane workflows and improve the reliability and scalability of production systems. You will collaborate with product managers and engineers across Cloudflare write clear technical specifications review code instrument services and help diagnose and resolve operational issues.

What Youll Do

• Design build and operate reliable backend services and APIs for managing customer domains and their configuration.
• Evolve the control plane to support tens of millions of customer domains without sacrificing correctness availability or API performance.
• Improve certificate and domain lifecycle workflows including onboarding validation renewal migration and safe deletion.
• Model ownership and shared state carefully so changes remain consistent across distributed services and configuration stores.
• Build useful observability alerts and operational procedures and participate in debugging and incident response.
• Collaborate across engineering and product teams document designs and tradeoffs and review the work of fellow engineers.

Role Requirements (Must-Have Skills)

• 3 years of professional experience building backend systems at a technology company.
• Experience writing production-quality code in Go or another language with a willingness to learn Go.
• Experience designing building and operating distributed systems or high-scale services.
• Strong debugging and troubleshooting skills across applications data stores and production environments.
• Proficiency with modern Unix/Linux development and runtime environments.
• A track record of delivering well-tested reliable code and taking ownership of it in production.
• Clear written and verbal communication including the ability to explain technical decisions and tradeoffs.

Desirable Skills Knowledge and Experience

• Experience designing and evolving RESTful APIs used by external customers.
• Working knowledge of SQL and relational databases such as PostgreSQL including schema and query design.
• Understanding of distributed-systems concerns such as consistency caching concurrency and failure recovery.
• Experience modernizing legacy systems or migrating workflows to a service-oriented architecture.
• Experience with observability tools and practices including metrics logs tracing alerting and SLOs.
• Familiarity with PKI/TLS certificate lifecycle management ACME DNS or domain validation.
• Experience with message queues Kubernetes or globally distributed configuration systems.
• Interest in building intuitive product experiences for customers managing large fleets of domains.

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.