Senior Site Reliability Engineer

Company Name: tastytrade

Role: Senior Site Reliability Engineer

Location: Chicago IL (Hybrid 3 days/week in office)

Role Summary

Come join tastytrade part of IG Group as we build the reliability practice behind the brokerage platform that active options futures and equities traders rely on every market day. As our first Senior Site Reliability Engineer youll define what reliability means at tastytrade from customer-meaningful SLOs on order execution and market data delivery to the error-budget policy and observability standards that guide every engineering team that follows. Youll work embedded alongside our infrastructure and application engineering teams contributing reliability patterns directly into our Ruby Java and Elixir services and helping them scale across our HashiCorp Nomad-based service fabric. This is a rare opportunity to shape a practice and a culture from day one on a platform where every order quote and position has to be right because real client capital is on the line.

What Youll Do (Job Responsibilities)

• Define customer-meaningful SLOs and set error budgets with multi-window burn-rate alerting for critical brokerage flows including order execution and market data delivery.
• Author tastytrades first reliability standards including SLO methodology error-budget policy an observability instrumentation guide and a Production Readiness Review (PRR) checklist.
• Contribute reliability patterns such as circuit breakers retries with backoff bulkheads and load-shedding directly into our Ruby Java and Elixir services.
• Extend our observability stack (Prometheus Honeycomb OpenTelemetry) and guide teams as they scale workloads across our HashiCorp Nomad service fabric.
• Design and run tabletop exercises and fault-injection testing to stress-test the platform against real-world failure and volatility scenarios.
• Mentor engineers across teams to build a culture of site reliability champions so the practice outlives any one person.

Who You Are (Skills Needed)

• Production-quality coding experience in Ruby and/or Java plus Python for automation.
• A track record embedding SRE practices within engineering teams including SLOs error budgets and burn-rate alerting.
• Hands-on experience with OpenTelemetry Prometheus and Grafana with the ability to instrument services directly.
• Strong Linux internals and networking fundamentals including TCP/IP UDP/multicast packet capture and flow analysis.
• On-call experience on production systems and comfort building a blameless post-incident review process.
• Experience influencing standards across teams you dont own; HashiCorp Nomad Consul or Vault experience is a strong plus.

Company Perks Benefits:

• Performance Bonuses
• Stock Purchase Options
• Medical/Vision/Dental Benefits
• 401k Plan
• 20 Paid Vacation Days (plus anadditionalpaid vacationdaythe month of your birthday!)
• 10 Paid Sick Days
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• In-building gym
• Shuttle to/from Metra

Base Salary Range:$180000-$200000 The actual salary offered will be based on the candidates level of experience and qualifications.

Discretionary Performance Bonus: 15-20% of base salary based on individual and company performance.

About IGNA tasty
IG North America is home to tastytradetastylive &tastyfxa family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators ofthinkorswimacquiredby London-based IG Group in 2021 we combine startup innovation with the backing ofaFTSE 100 fintechoperatingacross five continents serving over 1.3m customers and handling billions of dollars in transactions built on scale trust and proof.

From our headquarters in Chicagos Fulton Market our team builds award-winning trading platforms produces live financial education content daily and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading withtastyliveproviding content to educate our customers. tastyfx is the fastest-growing forex broker in the self-custody digital wallets for decentralized finance.

Werea lean collaborative team that values autonomy pragmatism and impact. Whetheryourebuilding technology creating content serving customers or supporting operationsyoullwork alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative embraces experimentation and measures success by the value we create for our bar is high bring a curious and forward-thinkingmindsetandwellgive you the platform to define what comes next. Join us at IGtasty the future gets built here.

Location:Our office is in the West Loop - Chicagos growing center of tech great cuisine and high-end bars.

tastytradetastylive tastyfx
1330 W Fulton Market Chicago IL 60607

*Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse inclusive and authentic workplace so ifyoureexcited about thisrolebut your experiencedoesntalign perfectly we encourage you to apply anyway. You may be just the right candidate for this or other roles!