Senior Services Manager CM&U Leader
Schenectady, NY - USA
Job Summary
Position Overview
We are seeking an experiencedGlobal Team Leaderto lead the execution of a portfolio of projects involvingcustomization modification and upgrades of wind-turbine control systems SCADA power-up/commissioning activities and turbine modeling.
This role is primarily focused onproject and team leadership ensuring that complex technical projects are delivered safely on time within budget and to the required quality and customer expectations.
The Team Leader will coordinate multidisciplinary teams establish project priorities manage resources and risks and provide clear communication to internal and external stakeholders. The role requires sufficient technical understanding of wind-turbine controls SCADA software and modeling to effectively manage engineering activities required for execution and make informed project decisions.
Key Responsibilities
Project Leadership
- Lead a portfolio of global projects related to wind-turbine controls SCADA power-up commissioning modeling customizations modifications and upgrades.
- Lead a team to define and execute project objectives scope milestones deliverables schedules and resource requirements.
- Drive projects fromcommercial handoff through engineering definition implementation commissioning and final delivery.
- Coordinate team to execute multiple projects simultaneously while balancing priorities available resources customer commitments and business objectives.
- Establish clear ownership accountability and deliverables across project team.
- Monitor project performance and proactively address schedule resource technical commercial and quality issues.
- Ensure projects follow established project-management engineering quality and change-management processes.
Resource & Team Management
- Lead a global team of project managers supporting controls SCADA power-up and modeling projects.
- Balance resources across competing projects and changing business priorities.
- Identify resource constraints and escalate staffing or capability gaps before they impact project delivery.
- Develop team capabilities through coaching mentoring performance management and knowledge sharing.
- Build effective collaboration across functional teams resulting in efficient project execution
Project Planning & Execution
- Develop and maintain detailed project execution plans schedules milestones and deliverables.
- Establish project priorities based on customer commitments business impact technical dependencies and available resources.
- Lead regular project reviews to track progress identify deviations and establish corrective actions.
- Ensure dependencies between controls software SCADA modeling testing commissioning and field activities are clearly understood and managed by the project management team.
- Drive timely decision-making and resolution of project issues.
- Ensure project documentation approvals testing and release activities are completed according to established processes.
Customer & Stakeholder Management
- Serve as key point of contact for escalations for internal and external stakeholders throughout project execution.
- Manage expectations regarding scope schedule technical requirements and project risks.
- Lead project status meetings and communicate progress risks decisions and actions to customers and senior management.
- Build strong relationships with engineering service sales product management operations commissioning and other global organizations.
- Ensure customer concerns are identified early and addressed through structured project-management processes.
Risk Change & Issue Management
- Establish and maintain project risk registers and mitigation plans.
- Identify potential schedule technical resource cost quality and customer risks at an early stage.
- Lead structured problem-solving and escalation for critical project issues.
- Manage changes to project scope requirements schedules and deliverables.
- Ensure changes are evaluated for their impact oncost schedule resources technical risk and customer commitmentsbefore implementation.
- Drive lessons learned and incorporate improvements into future projects.
Schedule & Delivery Management
- Own overall project delivery and ensure milestones are achieved.
- Identify critical-path activities and intervene when milestones are at risk.
- Coordinate activities between office-based engineering teams and field/commissioning organizations.
- Establish recovery plans for projects that deviate from the approved schedule.
- Drive continuous improvement in project predictability and on-time delivery.
Technical Project Oversight
- Provide project-level technical leadership without necessarily serving as the primary technical engineer.
- Maintain a strong working understanding of wind-turbine controls control code SCADA power-up/commissioning and turbine modeling.
- Ensure technical teams clearly understand project objectives requirements constraints and acceptance criteria.
- Facilitate technical decisions and escalate complex issues to the appropriate subject-matter experts.
- Ensure technical solutions are appropriately tested validated documented and released.
- Support prioritization of technical work based on project impact and customer requirements.
Financial & Business Management
- Support development and management of project budgets forecasts and resource plans.
- Monitor project costs and resource utilization against approved plans.
- Identify financial risks and opportunities throughout the project lifecycle.
- Support commercial teams with technical scope definition estimates change requests and customer negotiations.
- Ensure project execution remains aligned with business objectives and contractual commitments.
Process Improvement
- Establish and continuously improve standardized project-management processes for global controls and SCADA projects.
- Develop project-management best practices templates reporting standards and performance metrics.
- Improve project visibility through effective dashboards status reporting and portfolio tracking.
- Identify recurring project challenges and implement corrective actions at the organizational level.
- Drive standardization and scalability across global engineering organizations.
Required Qualifications
- Bachelors degree inEngineering Project Management Business or a related technical discipline.
- 5 years of experience managing complex engineering or technology projects.
- Ability and willingness to travel 20% internationally as required.
Preferred Qualifications
- Strong project-management skills including scope schedule resource risk change and stakeholder management.
- Experience managing multiple projects or a project portfolio simultaneously.
- Experience inwind energy renewable energy industrial automation controls SCADA power systems or a comparable technical industry.
- Strong understanding of engineering development and software/project delivery processes.
- Excellent communication organization prioritization and problem-solving skills.
- Ability to communicate effectively with both technical teams and senior business leadership.
- PMP or equivalent project-management certification.
- Experience with wind-turbine controls SCADA commissioning power-up or turbine modeling.
- Experience managing customer-facing engineering projects.
- Experience with project financial management forecasting and resource planning.
- Experience implementing project-management processes across global organizations.
Key Performance Indicators
The success of the Global Team Leader will be measured through:
- On-time project delivery
- Project cost and resource performance
- Customer satisfaction
- Achievement of project milestones
- Effective management of project risks and changes
- Reduction of project delays and execution issues
- Resource utilization and capacity management
- Quality of delivered solutions
- Successful coordination between global engineering and field organizations
- Team engagement development and performance
- Continuous improvement in project execution processes
GE Vernova offers a great work environment professional development challenging careers and competitive compensation. GE Vernova is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
Required Experience:
Manager
About Company
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