Senior ServiceNow Lead

Position: Senior ServiceNow Lead
Location: Newark NJ (Hybrid 3 days onsite)
Duration: 6-month contract

Key Responsibilities:

• Own configuration maintenance and optimization of core modules: Incident Problem Change Request/Service Catalog Knowledge CMDB Discovery and Asset Management
• Design advanced workflows custom applications and automations using JavaScript Glide API Flow Designer and IntegrationHub
• Architect secure REST/SOAP integrations with enterprise systems
• Lead CMDB data modeling Discovery schedules and platform governance
• Mentor junior team members and drive platform roadmap

Requirements:

1. 7 years of hands-on ServiceNow development and administration
2. Expert knowledge of ITIL-based ITSM processes
3. Advanced proficiency in JavaScript Glide API Flow Designer IntegrationHub and ServiceNow Studio
4. Strong background integrating ServiceNow via REST/SOAP APIs
5. Proven experience leading platform-level initiatives and technical decision-making
6. Excellent analytical debugging and problem-solving skills

Preferred:

• ServiceNow CSA one or more CIS certifications (ITSM ITOM HRSD SAM/HAM or Discovery)
• Experience with Service Operations Workspace Service Mapping Performance Analytics Intune or Workspace ONE

Interview Process: Initial phone screening followed by a technical interview.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Contract