Senior Salesforce Platform Administrator
Job Location:
Portland, OR - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Oregon Community Foundation
Job Posting:Senior Salesforce Platform Administrator
Location:Portland Oregon
Hiring Range:$100200$117000 per year
Position Type: Regular Full-time Exempt
About Us:
Oregon Community Foundation (OCF) was founded in 1973 with a big mission: to improve the lives of all Oregonians through the power of partnership with donors and volunteers OCF works to strengthen communities in every county in Oregon through research grantmaking and scholarships. OCF is one of the largest community foundations in the country with over $4 billion in assets under management.
OCF is an Equal Opportunity Employer with six offices throughout Oregon in Baker City Bend Eugene Medford Portland and Salem.
Come join our team. To learn more please visit .
Job Summary and Responsibilities:
The Senior Salesforce Administrator is responsible for the strategic administration optimization and ongoing management of the Oregon Community Foundations integrated enterprise system comprised of Salesforce and Sage Intacct platforms to support organizational goals and business operations. This role ensures system integrity data accuracy and user adoption by designing scalable solutions maintaining configurations and implementing enhancements aligned with evolving business needs.
The position serves as a key liaison between business stakeholders and technical teams translating requirements into effective system functionality while driving process improvements reporting capabilities and automation. Additionally the Senior Salesforce Administrator provides oversight training and support to ensure the platform is leveraged efficiently securely and in accordance with OCF protocols and industry best practices.
A. System Administration and Optimization: Percentage of Time: 40%
- Manage all aspects of Salesforce user and license management including roles profiles permissions public groups OWD and sharing rules.
- Identify unused or underutilized platform features.
- Data management to improve Salesforce data quality implementing rules and automation as needed
Monitor and improve user adoption. - Salesforce and integrated enterprise project management.
- Proactive system maintenance including security reviews release updates in collaboration with information technology team.
B. Business Process Optimization Percentage of Time: 30%
- Serve as the primary Salesforce subject matter expert for the foundation.
- Partner with staff across departments (development donor services finance and program teams) to understand workflows and pain points.
- Translate business requirements into reporting solutions that improve efficiency and effectiveness.
- Oversee documentation protocols configurations and customizations for organizational knowledge management.
- Provide training and support to staff in conjunction with the information technology team to maximize Salesforce adoption and effectively use the tool.
- Communicate technical concepts in plain language to non-technical stakeholders.
- Assist with creating the Salesforce platform roadmap and defining priorities liaising with stakeholders.
- Own the communication of platform changes to end users and stakeholders.
- Oversee and manage user support ticketing system.
- Develop content and provide ongoing user training.
- Ensure technical system documentation is consistent and current.
C. Advanced Configuration and Automation Percentage of Time: 25%
- Salesforce configuration changes including (but not limited to) flow assignment rules approval processes fields page layouts record types dynamic layouts apps actions custom settings mobile administration dashboards and reports.
- Identify and gather requirements translating them into best practice scalable solutions with a focus on exceptional user experience.
- Understanding of basic triggers/Apex code.
- Management of integrated applications and third-party suppliers.
- Salesforce sandbox environment management in collaboration with the information technology team.
Supervisory Responsibilities Percentage of Time: 5%
- Guide support coach and supervise Database Manager and oversee all data management and reporting functions.
- Participate in trainings and opportunities for collaboration with other leadership team members
Cultural Values:In addition to the specific job requirements for each position staff are expected to embody cultural values to support OCFs mission Be People-centered and lead with trust Pivot for Purposeand adapt quickly and Dig into Hard Things to solve tough problems.
Qualifications:
Required Education and Experience:
- Bachelors/Postgraduate degree in computer science business or similar discipline from a 4-year accredited institution.
- Six years hands-on Salesforce Administration experience.
- Salesforce Nonprofit Cloud experience preferred.
- Certified Salesforce Administrator.
- Experience with complex integrations.
- Senior level project management experience.
- Additional Salesforce certifications a plus (e.g. Advanced Administrator Platform App Builder Nonprofit Cloud Marketing Cloud Account Engagement).
Required Professional Competencies:
- Proven ability to analyze design and optimize processes utilizing the Salesforce platform.
- Possesses a proactive attitude to platform enhancements.
- Experience designing scalable best-practice solutions.
- Excellent relationship-building and customer service skills.
- Ability to liaise with stakeholders at all levels.
- Translating requirements into technical solutions.
- Experience with change management and governance.
- Training end users and key stakeholders.
- Technical documentation creation and oversight.
- Experience implementing Salesforce configuration changes.
- Demonstrates continued personal/professional development.
- Proficiency with problem solving and analysis utilizing a methodical approach to identify issues and find appropriate solutions.
- Project management expertise including the ability to create an implementation/roll out plan identify milestones and timelines track and manage deliverables.
- Demonstrated self-initiative time management skills an ability to work independently and a willingness to improve or enhance responsibilities of the position.
- Possess cultural agility skills necessary to work effectively with diverse people teams and communities.
- Demonstrate experience in equity bridging and belonging.
Travel
Travel may be required to meetings within the state of Oregon sometimes requiring overnight stay. Attendance at out-of-state conferences and industry meetings may also require overnight stays.
A valid drivers license is required.
Compensation and Benefits:
- Hiring Range: $100200$117000 depending on experience.
- Salary offers are determined in conjunction with an internal pay equity initial hiring range reflects our starting offer based on your skills and experience. Its important to note that this is just the beginning; our overall salary structure offers additional opportunities for growth and advancement based on performance and development within the role as well as resources available.
- This is a full-time exempt position.
- Benefits include paid time off medical dental vision 401k disability and life insurance employee assistance plan volunteer leave and professional development opportunities.
Encouragement to Apply:
Studies show that women and people of color are less likely to apply for jobs unless they believe they meet all the qualifications. We are most interested in finding the best candidate for the job and that candidate may come from a less traditional background. We encourage you to think broadly about your background and qualifications and apply.
How to Apply:
OCF is an Equal Opportunity Employer. Submit a cover letter and resume online at Experience:
Senior IC
About Company
OCF puts donated dollars to work to address Oregon's greatest needs. With donor support in 2020 we awarded $227.9 million in grants & scholarships.
