Senior Salesforce Administrator (6-month contract)

Workato is the leading Control and Execution Platform for Enterprise AI the neutral platform enterprises trust to put AI to work across their business. Workato unifies data applications and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 including Nasdaq Amazon Cisco Vodafone Atlassian and Lucid Motors Workato turns over 14000 enterprise systems AI needs to act on into one governed execution layer. For more information visit .

Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley please submit an application. We look forward to getting to know you!

Also feel free to check out why:

• Business Insider named us an enterprise startup to bet your career on

• Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area and 96th in North America

• Quartz ranked us the #1 best company for remote workers

We are seeking a senior hands-on Salesforce contractor to provide operational ownership and reliable coverage for our Salesforce environment during an employees parental leave (6 months). This person will independently administer support enhance and deploy changes across Salesforce and its connected applications.

The role is centered on keeping critical revenue processes running: resolving production issues managing releases maintaining platform health and delivering well-scoped improvements. The contractor will have authority appropriate to these responsibilities and will partner with an Enterprise Architect for material architecture security integration or cross-system decisions.

In this role you will also be responsible to:

• Own day-to-day Salesforce administration including user access permissioning security settings configuration data quality and platform support.

• Triage prioritize and resolve Salesforce bugs incidents and operational requests with clear stakeholder communication.

• Build test document and deploy Salesforce configuration changes including flows validation rules custom objects and fields page layouts reports dashboards and automations.

• Manage Salesforce releases across environments following sound change-control testing and rollback practices.

• Support and protect high-impact revenue processes including deal approvals quote-to-cash workflows CPQ forecasting/reporting and connected-system data flows.

• Administer and troubleshoot Salesforce capabilities and connected applications including Sales Cloud Salesforce CPQ Certinia Vivun and other Salesforce-integrated tools.

• Investigate and resolve Salesforce-side integration issues including data mappings API-related configuration permissions field changes and error triage.

• Partner with business stakeholders to clarify operational needs and deliver practical maintainable solutions.

• Escalate material architecture security integration or cross-system design decisions to the Enterprise Architect for review and guidance.

• Maintain clear documentation of configurations releases known issues and operational processes to ensure continuity throughout the engagement.

• Take on limited well-scoped enhancements when operational coverage is stable and capacity allows.

• Critical Salesforce and revenue operations continue without disruption during the coverage period.

• Production incidents bugs access requests and configuration changes are handled promptly and transparently.

• Salesforce releases are predictable tested documented and low-risk.

• Stakeholders have a clear operational owner for Salesforce questions and issues.

• The Salesforce environment remains secure well-maintained and easy to transition back at the end of the engagement.

• 5 years of hands-on Salesforce administration in a complex production environment.

• Salesforce Administrator certification; Advanced Administrator certification is preferred.

• Proven experience administering Sales Cloud and supporting revenue-critical processes.

• Strong practical experience with Salesforce configuration Flow validation rules security and permissions reporting dashboards deployments sandboxes and change management.

• Experience supporting Salesforce CPQ and complex connected applications; Certinia and Vivun experience is strongly preferred.

• Experience troubleshooting Salesforce integrations and understanding APIs data flows field mappings and integration failure patterns.

• Demonstrated ability to diagnose and resolve production issues independently while balancing urgency risk and business impact.

• Availability to work full-time during US business hours.

• Strong written communication and documentation skills.

• Comfortable working autonomously making routine production decisions and escalating appropriately when a decision carries material technical or business risk.

(REQ ID: 2947)