Senior Sales Engineer

Primer exists to make the world a safer place. We do this by providing trusted decision-ready AI to the worlds most critical organizations. Our software enables leaders operators and analysts to better understand the changing world around us in real time and make informed decisions when the stakes are high. Primer has offices in San Francisco Pasadena CA and Arlington VA. For more information please visit a Senior Sales Engineer youll be the technical partner to Primers go-to-market team. Youll work closely with Account Executives Advisors Partners and Marketing to find shape and win opportunities across government. Your main job is to understand each prospects mission: their operational challenges their workflows and the outcomes theyre responsible for. Then youll show how Primers solution applies directly to that mission.

Youll lead the technical side of the sales cycle from early discovery through demos prototypes and proofs of concept. Youll turn complex mission requirements into clear compelling solutions that help customers see and experience Primers value before they buy. You can take in new technical concepts quickly and spot obstacles early so pursuits move forward and our teams stay aligned and credible with government stakeholders.

Role Responsibilities - How You Will Make an Impact

• Enable customers to see the art of the possible by relating Primers technical capabilities to mission outcomes.
• Represent the technical voice of the customer within your account team to develop strategies that enhance mission outcomes for our customers.
• Support the ideation and implementation of solutions and feature sets for the customers while partnering with product and engineering to develop and deliver.
• Partner with product and engineering at Primer to identify and prioritize new features and algorithmic development based on customer engagement and feedback.

Relevant Skills and Experience

• 57 years in sales engineering solutions architecture or customer-facing technical roles ideally selling enterprise software or AI solutions into the Intelligence Community
• Direct experience supporting IC agencies and elements such as CIA NSA DIA NGA NRO ODNI or the military service intelligence components
• Strong understanding of intelligence missions and analytic workflows including the intelligence cycle all-source analysis OSINT and how analysts collect process exploit and disseminate information
• Experience with how the IC buys technology: acquisition pathways such as OTAs SBIRs and IDIQs; contract vehicles; budget and program cycles; and moving capabilities from pilot to enterprise adoption
• Ability to tie analytic and mission outcomes to technical solutions and to explain how AI improves analyst speed scale and confidence while respecting analytic tradecraft standards
• Ability to explain complex AI concepts to analysts engineers mission owners and program leadership

AI and technical knowledge

• Hands-on experience with LLMs and agentic AI including multi-agent workflows tool use retrieval-augmented generation (RAG) and evaluating agent performance and reliability
• Solid grounding in NLP including named-entity recognition (NER) entity resolution and clustering especially on multilingual and unstructured intelligence data
• Experience with graph databases (e.g. Neo4j) and with building or using knowledge graphs to model entities relationships networks and events
• Experience deploying into IC environments including classified networks (JWICS SIPRNet) IC cloud environments (C2E) on-premise and air-gapped systems
• Experience with Docker and Elastic
• Understanding of IC security and accreditation requirements including ICD 503 Authority to Operate (ATO) processes FedRAMP IL5/6 and FIPS

Preferred Qualifications:

• Active TS/SCI clearance; Full-Scope or CI Polygraph strongly preferred
• Bachelors or advanced degree in a technical field or equivalent practical experience
• Prior service as an intelligence analyst targeter or technical officer within the IC or military intelligence

What we offer:

• Rapidly growing company with opportunities for career growth
• Compensation in the form of Salary Incentive Stock Options (ISOs)
• Health Dental Vision Benefits
• 401K
• Unlimited Paid Time Off
• Smart engaged co-workers who are at the top of their game
• Honest and open environment for exchange of ideas
• Real customers with global name recognition healthy sales pipeline
• Proactive learning and teaching opportunities via individual book allowances tech talks and brown bag lunches

Primer works closely with the U.S. defense and intelligence establishment. Any offer of employment is conditioned on an applicant or employee being able to meet any applicable government contract requirements. The company may rescind any offer of employment to an applicant or terminate an employee if the applicant or employee is unable to perform the functions of the position in compliance with applicable government contracts or if an applicant or employee makes a false attestation of compliance.

What We Offer

We are a series D funded company with investors from Addition USIT Lux Capital Amplify Partners Addition Capital Bloomberg Beta and others. We are intentional around building a diverse and inclusive team of subject matter experts to better advocate for the needs of our users.

We care a lot about our work and about the well being of our team. We encourage everyone to work at a sustainable pace and have a flexible vacation policy for team members to utilize Wellness Days and 100% paid leave for parents of growing families.

We offer competitive compensation and comprehensive benefits. This includes full medical dental and vision coverage fertility benefits through Carrot mental health coverage on demand with Headspace Care Gympass Membership via Wellhub One Medical Membership 401(k) remote work stipends and monthly internet allowance.

Primer is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. Please see the United States Department of Labors EEO poster and EEO poster supplement for additional information.

If you need assistance or accommodation due to a disability you may contact us at

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.