Senior Reliability Engineer
Minneapolis, MN - USA
Job Summary
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals: partnering with our customers our communities and each other.
Job Description
The Senior Reliability Engineer is responsible for stability performance and scalability of the PCS Data Warehouse platform. This role combines production support engineering and automation to reduce incidents improve reliability and increase delivery speed through code standardization optimization and AI-assisted development.
The position partners with ETL developers production support and data owners to identify risk optimize system performance and enforce consistent engineering practices. This role leads integration of AI-assisted development and automation across the platform.
Full Job Description
Role Overview
The Senior Reliability Engineer supports the full lifecycle of the PCS Data Warehouse platform including ETL processing data pipelines infrastructure and operational tooling. The role focuses on preventing production issues improving observability and optimizing performance across code data flows and platform operations.
This position operates across engineering and production support to ensure data availability performance and reliability for business-critical processes.
Key Responsibilities
Platform Reliability and Stability
Ensure high availability performance and reliability of the PCS Data Warehouse
Proactively identify system risk and remediate before impact
Lead root cause analysis and implement permanent fixes
Reduce repeat incidents through automation and design improvements
Monitor data pipelines batch processing and platform health
Optimization and Performance Engineering
Optimize ETL jobs SQL queries and data pipelines for performance and efficiency
Identify bottlenecks across data processing scheduling and infrastructure
Drive tuning of database workloads and batch execution windows
Improve throughput reduce latency and lower resource consumption
Standardize performance best practices across development teams
Incident Problem and Change Management
Own major incident response and coordination
Drive post-incident reviews and corrective actions
Improve MTTD and MTTR
Align with service management processes for incident problem and change tracking
Engineering and Code Reliability
Define and enforce coding standards for ETL SQL and data workflows
Perform and guide peer code reviews
Ensure consistent logging error handling and monitoring in all code
Partner with developers to improve reliability and maintainability
ETL development and production processes include building testing and supporting data pipelines with peer review practices.
AI Agent and Automation Integration
Lead adoption of AI-assisted development for ETL SQL and scripting
Implement reusable prompt standards and instruction libraries
Ensure AI-generated code meets governance testing and security standards
Automate repeatable development and operational tasks
Drive continuous improvement using AI-assisted recommendations
Aligned to existing PCS DW AI governance goals of standardization automation and reduced defects.
Observability and Monitoring
Design and implement monitoring alerting and telemetry
Build dashboards for performance and failure visibility
Improve proactive detection of issues
Standardize logging and metrics across the platform
Platform Engineering and Continuous Improvement
Improve architecture scalability and resiliency
Automate deployments validation and recovery processes
Support release readiness and production implementation
Drive continuous platform optimization and modernization
Cross-Functional Leadership
Partner with ETL developers data owners and business teams
Work with production support to stabilize operations
Provide technical leadership and mentoring
Influence reliability and engineering standards across the platform
Required Qualifications
- Bachelors degree or equivalent experience
- 5 years in reliability engineering production support or data platform engineering
- Strong experience with data warehouse environments ETL and SQL
- Proven experience in performance optimization and system tuning
- Experience supporting production systems and resolving incidents
- Strong problem-solving and root cause analysis skills
- Experience with monitoring and observability tools
Preferred Qualifications
Experience with Informatica PowerCenter Netezza Oracle or similar platforms
Experience with Python shell or automation frameworks
Familiarity with CI/CD and release processes
Experience with AI-assisted development tools or prompt engineering
Financial services or large-scale data environment experience
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical dental vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111605.00 - $131300.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Senior IC
About Company
Experience personalized banking services for your unique needs with U.S. Bank - Checking, credit cards, home loans & convenient online banking. Member FDIC.