Senior Relationship Manager

Are you a strategic leader who enjoys nurturing strong relationships among your team Would you like to make an impact in the Relationship Management field A Senior Relationship Manager at Capital One leads manages and motivates a small team of Relationship Managers (Credit Buyers) by guiding them tosucceed thus allowing them to meet and exceed their loan origination performance objectives. This role monitors and grants credit exceptions in accordance with the Capital One policy and within the confines of individual credit level authority. Additionally once a part of the Capital One team you will provide training coaching and guidance to ensure effective understanding and adherence to all essential sales processes.

In addition to providing management oversight to the team the Senior Relationship Manager is also responsible for directly managing a territory ofdealers. Here the Sr. Relationship Manager has primary responsibility for driving business results with a defined set of dealers through ongoing relationship building and through the negotiation and decisioning of submitted applications.

Responsibilities

• Ownership of the teams recruiting interviewing hiring onboarding and development of associate talent.

• Offer impact performance feedback through employee recognition rewards and disciplinary action.

• Guide employees success using a framework that encourages employee contribution feedback and growth.

• Empower career development planning and opportunities. Delegate responsibility and welcomes accountability and regular feedback.

• Foster a spirit of teamwork and cohesion aligning with Capital Ones open culture and the appreciation of diversity of people and thought.

• Strategically analyze data statistics and operational results transforming low outcomes into solutions.

• Manage employee work schedules including vacations holidays paid time off and overtime opportunities making sure the team needs are met.

• Foster a collaborative team by demonstrating transparent communications across the team by holding regular group and one on one meetings.

• Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.

Basic Qualifications:

• High School Diploma GED or Equivalent Certification

• At least 2 years of Financial Services Experience or Business to Business Sales Experience

Preferred Qualifications:

• Bachelors Degree

• 2 years of experience in Indirect Auto Finance

• 2 years of experience in Credit Underwriting

• 3 years of experience in Sales and Marketing

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).