Senior Programmer, AIS, Product Development
Job Location:
New Orleans, LA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This position is responsible for the design development and support of Tulane Advancement systems and software including Affinaquests AdvancementRM application and associated CRM products. Responsible for delivering custom features reports and complex data extraction queries client dashboards and other CRM build needs that require programming skills. Collaborates with business analysts and project managers to gather and analyze requirements for reporting and data collection. Creates and maintains technical documentation including design specifications test plans and user guides. Supports data imports as needed. Keeps up to date with the latest Salesforce technologies and related products in support of new CRM.
Product Development
- Develops and/or builds out custom applications reports features and integrations for Quest and related programming and reporting tools.
- Collaborates with business analysts and project managers to scope solution and develop builds.
- Identifies opportunities for improvement and designs effective solutions to meet the organizations needs.
- Ensures the quality and performance of solutions through rigorous testing and debugging.
- Provides ongoing support for developed solutions including troubleshooting as needed.
- Completes and validates within appropriate deadlines as determined by the Senior Director of Product Development.
- In collaboration with business analysts and programming colleagues creates and maintains technical documentation including specifications and validation rules.
- Documents programming considerations roadblocks and approved solutions/builds.
- Maintains timely and robust expertise in Advancement Salesforce and related tools to serve as SME for CRM functionalities.
- Works in collaborative team environment; mentors and provides guidance and instructional support for entry-level programmer(s).
REQUIRED EDUCATION AND EXPERIENCE:
- Bachelors degree in computer science
- Proficiency in coding languages preferably SQL and XTML
- 5 years of application development or relevant technology experience
Any appropriate combination of relevant education experience and/or certifications may be considered.
REQUIRED KNOWLEDGE SKILLS ABILITITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM THIS JOB SUCCESSFULLY:
- Expert knowledge of Object-Oriented programming
- Experience with database design concepts and use of SOQL SOSL and SQL
- Experience with JavaScript HTML XML WSDL and CSS
- Experience with Salesforce API and Web Services (REST/SOAP/Bulk)
- Experience with environment management release management code versioning deployment methodologies and CI/CD tools
- Experience leading activities on structured team development projects
- Strong communication skills with both technical and non-technical clients
- Ability to select adapt and effectively use a variety of programming methods and practice Agile software development methodologies
- Ability to recognize and recommend needed changes in user and operations procedures including participation in code reviews
- Strong problem-solving and analytical skills
PREFERRED QUALIFICATIONS:
- Experience in a higher education technology environment especially with Affinaquest or Salesforce
- Proficiency with tools such as Informatica and Apsona for Salesforce
- Salesforce developer certifications are highly desirable
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process please contact the Office of Human Resources by phone at or by email at.
Required Experience:
Senior IC
About Company
Tulane University is a comprehensive research university in New Orleans, Louisiana. Tulanians see challenges as opportunities, and strive to improve the lives of others in our own community and around the globe.
