Senior Program Specialist ESE (TEMP)

CSET is currently seeking to hire one Temporary Full-Time Senior Program Specialist to join the Expanded Subsidized Employment (ESE) program at the Visalia Employment Connection office serving the Visalia and Tulare areas.

The qualified candidate must be a motivated knowledgeable energetic and engaging individual who is willing to work with people from diverse backgrounds. This role will support program participants by providing case management career coaching facilitating job readiness workshops assisting with job development tasks and connecting CalWORKs public assistance recipients with employers throughout the Visalia and Tulare areas.

This positions purpose is to provide Tulare County residents with vocational counseling supportive services and career planning assistance. The incumbent is responsible for providing opportunities for potential customers in low-income communities to access WIOA Career Services and enroll in the ESE program.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Collects organizes and analyzes information about individuals through records tests interviews and professional sources to appraise their interests aptitudes abilities and personal characteristics for vocational
• Maintains case management files documents contact with customers employers school staff and other partners and provide all documentation in a timely
• Prepares and modifies documents including correspondence reports memos and
• Serves as a customer liaison responding to customer problems questions or concerns and coordinates with the proper agency personnel to provide timely and accurate answers for the
• Follow-up with customers and agencies as appropriate to document use/success of
• Provides documentation to partnering
• Inputs accurate and complete data for all contacts with customers into agency
• Facilitates one-to-one counseling case management orientations and workshops to assist in preparation for job readiness assist with resume building and help participants navigate
• Remains updated on occupational and local labor market information program requirements and regulations affecting
• Refers customers to other CSET program resources as applicable via the internal referral
• Compiles and studies occupational educational and economic information to aid in making and carrying out vocational and educational
• Participates in outreach events and meetings with partner agencies as
• Participates in training and professional development to build knowledge for the
• Performs other duties including but not limited to fulfillment of work schedules adherence to attendance policies and other applicable operating rules policies and

• Ability to uphold company principles and practices to the highest degree and represent the agency in a professional
• Provide exceptional customer service for individuals from various backgrounds that includes efficient precise and courteous communication in a dignified
• Ability to speak effectively with groups of customers or employees of the
• Ability to develop and maintain effective working relationships with employers co-workers members of other agencies and the general
• Ability to deal with customers in a calm professional friendly and patient
• Ability to work under pressure and work with different types of
• Knowledgeable of modern office procedures and methods is proficient in use of computer Windows operating system including Microsoft Office applications (Word Excel and Access) and program data
• Possess communication skills research abilities flexibility and an ability to work well with
• Ability to read and interpret
• Ability to write routine reports and
• Knowledge of local labor market and employer
• Possess excellent organizational skills and attention to
• Possess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailed
• Ability to work effectively with minimal
• Ability to communicate effectively both verbally and in written

Ability to calculate figures for recording and tracking purposes; ability to calculate hours worked for timekeeping purposes.

• Ability to apply common sense understanding to carry out instructions furnished in written and oral form
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to research solutions and problem-solve without direct instruction

California Drivers License and proof of auto insurance required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is typically situated in a standard office environment resulting in little exposure to the weather and requiring no unusual physical abilities. Must be able to sit walk and stand for long periods.

• Must have the visual ability to perform detailed work at close distances (computer screens)
• Must be able to bend stoop and reach; must be able to exert physical effort in light to moderate work involving lifting up to 25 lbs. carrying pushing and pulling
• Must be able to read understand and explain various forms of written material

Pay Range: $21.36 $23.68 per hour depending on qualifications and experience. This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with California and federal law.

CSET is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin age disability genetic information marital status ancestry medical condition military or veteran status or any other characteristic protected by federal state or local law.

CSET complies with the California Fair Employment and Housing Act (FEHA) and will consider qualified applicants with criminal histories in a manner consistent with the Fair Chance Act. Reasonable accommodations are available for applicants and employees with disabilities upon request.

The supplemental job description lists typical examples of work and is not intended to include every job and responsibility of this position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

Required Experience:

Senior IC