Senior Program Manager

At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Insert location and division-specific information if applicable.

The Senior Program Manager will lead strategic initiatives and complex enterprise-level programs that span multiple functions customers divisions and/or business areas. This role provides leadership and direction to cross-functional project teams and other Project or Program Managers while ensuring successful execution against business objectives.

The Senior Program Manager is accountable for overall program performance including scope schedule cost quality resources and customer satisfaction. This role serves as a key interface with customers vendors executive stakeholders and project sponsors driving alignment communication risk management and continuous improvement throughout the program lifecycle.

• Lead and facilitate strategic initiatives and large multi-faceted enterprise-level projects.
• Ensure project requirements and objectives are accurately gathered understood translated and executed.
• Build and lead cross-functional project teams aligned to program goals and objectives.
• Collaborate with internal and external customers from requirements gathering through product acceptance.
• Establish program milestones goals objectives and performance expectations in partnership with functional teams and key stakeholders.
• Develop and maintain integrated project plans schedules KPIs metrics and risk-management plans.
• Provide leadership guidance and motivation to project teams and Project or Program Managers to achieve program objectives and corporate initiatives.
• Communicate program objectives in alignment with overall strategic business goals.
• Serve as a primary interface for customers vendors stakeholders and project sponsors.
• Develop creative and effective solutions to address critical customer and business needs.
• Monitor program performance against established KPIs scope quality schedule and cost requirements.
• Obtain analyze and summarize current project information and milestone status compared to established performance baselines.
• Drive project and program activities to completion in accordance with established schedules.
• Coordinate cross-functional teams to develop integrated project plans risk analyses and mitigation strategies.
• Manage resource capacity project assignments and time tracking for enterprise-level programs.
• Manage and analyze program financials including Capital Expenditure Requests (CERs) travel training resource allocation and other program-related costs.
• Forecast project budgets and labor requirements based on current and future business and site needs.
• Maintain accountability for overall program success including cost schedule quality scope and resource management.
• Balance program requirements cost schedules and timelines to achieve desired business outcomes.
• Communicate program status issues risks solutions evaluations and assessments to leadership and key stakeholders.
• Provide leaders with regular updates and identify significant opportunities for improvement.
• Identify potential issues and variances from established plans and implement appropriate corrective and alternative solutions.
• Identify cost-reduction opportunities by streamlining processes and systems including modifying responsibilities consolidating tasks eliminating non-value-added activities and re-engineering processes and systems.
• Provide stakeholders with regular performance updates variances to plan and recommended corrective actions.
• Promote the exchange of ideas and information across departments and Jabil facilities to ensure best practices are shared throughout the organization.
• Drive continuous improvement through trend analysis reporting and effective metrics management.
• Demonstrate a strong commitment to customer service by anticipating and exceeding expectations resolving issues quickly and effectively and prioritizing customer needs.
• Coach and guide others through complex or difficult decision-making situations.
• Design and facilitate training associated with the implementation of enterprise initiatives.
• Engage and collaborate with Jabil customers and stakeholders to develop a deeper understanding of business needs and expectations.
• Drive relevant concise and effective communication through a variety of communication channels.
• Develop clear and consistent messages for diverse audiences ensuring communications are relevant and effective.
• Partner with Communications stakeholders and management to remain informed of key company initiatives and evaluate program effectiveness and business impact.
• Comply with and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

• Bachelors degree required.
• Masters degree preferred.
• Project Management Professional (PMP) certification preferred.

• Minimum of 6 years of related work experience in project management program management or a related discipline.
• Equivalent combination of education training and/or experience may be considered.

• Strong knowledge of project and program management methodologies processes and best practices.
• Knowledge of Jabil operating policies and procedures preferred.
• Strong understanding of Jabils culture and guiding principles.
• Ability to effectively navigate a diverse organizational environment including varying country cultures business divisions and internal organizational structures.
• Strong leadership communication organizational analytical and problem-solving skills.
• Demonstrated ability to lead complex cross-functional and enterprise-level initiatives.
• Ability to manage multiple priorities and competing requirements while maintaining focus on program objectives.
• Strong financial management and budget analysis capabilities.
• Ability to identify risks develop mitigation strategies and implement effective corrective actions.
• Strong customer relationship management skills.
• Proficiency in Microsoft Office products including Excel Word and PowerPoint.
• Strong written verbal presentation and email communication skills.

• PMP certification.
• Masters degree.
• Experience leading enterprise-level multi-functional programs.
• Experience managing complex customer-facing initiatives.
• Experience driving continuous improvement and process re-engineering initiatives.
• Experience managing program financials capital expenditures and resource forecasting.
• Experience working within a global multi-site manufacturing or technology organization.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250000 diverse talented and dedicated employees across 100 locations in 30 countries our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience technical and design capabilities manufacturing know-how supply chain insights and global product management expertise to enable success for the worlds leading brands.

We are committed to fostering an inclusive and diverse workplace where everyone can contribute grow and succeed.

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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

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