Senior Program Manager, Product Marketing Operations

Summary

About Guidewire
Guidewire is the cloud platform that property and casualty (P&C) insurers worldwide rely on to engage innovate and grow efficiently. We combine digital core analytics and machine learning capabilities and deliver them as a cloud service to support the entire insurance lifecycle for hundreds of insurers around the world.
About the team
The Product Marketing team at Guidewire is responsible for defining and executing our gotomarket strategy across our cloud platform core applications analytics and rapidly expanding AI portfolio. As we scale our impact with sellers partners and customers we are investing in product marketing operations to make the team more predictable datadriven and effective.
About the role
This Senior Program Manager Product Marketing Operations role exists to continuously improve how Guidewires Product Marketing organization operates by owning and evolving its core programs field communications team reporting shared templates and operating processes while embedding AI-powered workflows that enable the team to move faster produce higher-quality work and operate in increasingly AI-native ways.

You will be the operational backbone for how Product Marketing communicates impact plans work and shows up with clarity for executives Sales Product and crossfunctional partners. Your work will give your manager and the broader team room to focus on the highestleverage parts of the job instead of getting pulled into weektoweek execution.

There is no established reporting stack yet for Product Marketing so part of the job is deciding what tools actually fit Guidewires environment and setting them up yourself. Before you build anything as a manual process your first question should be whether it can run on its own instead.

Job Description

• Program manage team communications across critical stakeholders including the CRO and Presidents staff to ensure strategic alignment and consistent messaging.

• Craft engaging pithy TikTok-style copy while fully owning the distribution metrics performance insights and stakeholder adoption of these communications.

• Define and own the Product Marketing scorecard exercising technical judgment to determine which KPIs to measure and identifying the optimal source systemsor combinations thereofto extract them.

• Foster a culture of accountability by empowering individual PMMs to own monitor and optimize metrics for their respective initiatives.

• Establish an AI-native PMM organization and influence other departments like Corporate Marketing and Field teams to do the same - build for scale

• Audit repetitive work across newsletters QBRs and reporting automating workflows with minimal human touch using lightweight platforms.

• Build the PMM brain with AI: create and maintain skills files and automation workflows to drive rapid high quality content generation

• Experience building lightweight automations or workflows (for example Zapier Make n8n or similar) especially in a marketing or sales context.

• Strong program management expertise including creating workback plans managing RAID logs and effectively coordinating across a spectrum of stakeholders from executives to individual contributors.

• Experience running recurring highstakes deliverables (for example QBRs executive updates boardlevel reporting) under real deadlines.

• Daily hands-on use of agents and AI tools to move faster and improve quality not just familiarity with the idea of them.

• Enough technical judgment to evaluate and set up reporting and dashboard tools without needing someone else to do it for you.

• The ability to get a team to adopt a shared process without having formal authority over the people using it.

• Strong synthesis skills: you can translate complex work into clear concise narratives that executives and crossfunctional partners can act on.

• Comfort operating in a highgrowth evolving environment where not all processes are defined yet and you enjoy defining and improving them.

• Background in product marketing marketing operations or sales enablement within a B2B SaaS company.

The US base salary range for this full-time position is $126000 - $228000. Your base pay will depend on your experience skills education training and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health dental and vision insurance paid time off and a company sponsored retirement addition some roles may be eligible for the annual company bonus plan commissions and/or long term incentive awards which are contingent on a variety of factors including but not limited to company and employee performance.

Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.