Senior Program Manager, Data & Automation

About Mercor

Mercors mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge experience and context that cant be captured in code alone. Today more than 30000 experts in our network collectively earn over $2 million a day.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious fast-paced and deeply committed team. Youll work alongside researchers operators and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco NYC or London offices.

About the Role

We are looking for a senior execution-oriented technical program leader to drive a company-wide systems transformation across finance operations product and internal tooling.

This person will own the operating rhythm roadmap requirements dependencies and execution plan for a major internal systems revamp. They will partner closely with Finance Product Engineering Data Operations Legal GTM and executive leadership to define the system architecture data model core workflows and launch plan for a scalable internal platform.

The ideal candidate is product-minded technically credible and execution-obsessed. They should be comfortable defining data structures and finance requirements translating business needs into technical specs driving multiple workstreams in parallel and escalating tradeoffs clearly when timelines scope or dependencies are at risk.

What Youll Do

• Own the end-to-end transformation roadmap for company-wide internal systems including scope milestones owners dependencies risks launch readiness and executive reporting.

• Define a unified operating data model across tasks projects products contract terms customers experts and revenue.

• Partner with Product and Engineering to build a task-based system of record that supports revenue tracking cost attribution delivery pacing quality measurement and operational controls.

• Translate Finance Operations and GTM requirements into clear product requirements business requirements process flows data definitions and technical acceptance criteria.

• Drive implementation of native dashboards for project design daily pacing throughput margin billing status payment status quality and SLA adherence.

• Lead delivery of billing payment ledger revenue recognition support fraud detection auditability reconciliation and financial control workflows.

• Create scalable staffing lifecycle status and expert performance systems with real-time visibility exception handling permissions and operational controls.

• Establish the program governance model: weekly execution reviews dependency tracking RAID logs decision logs escalation paths launch readiness reviews UAT hypercare and post-launch measurement.

• Serve as the connective tissue across teams making sure business requirements do not get lost in product/engineering translation and that technical constraints are understood by business stakeholders.

What Were Looking For

• 6 years of experience in technical program management product operations finance systems business systems internal tools or technical business transformation.

• Demonstrated success managing complex cross-functional programs with multiple workstreams dependencies executive stakeholders and ambiguous requirements.

• Strong understanding of systems design data architecture data modeling integrations and data quality concepts.

• Experience working with finance-related systems or workflows such as billing revenue payments ledgering reconciliations order-to-cash quote-to-cash procure-to-pay ERP or financial reporting.

• Ability to partner credibly with engineering teams on tradeoffs technical design implementation sequencing data flows APIs dashboards and system reliability.

• Strong execution discipline: milestone ownership dependency management risk tracking stakeholder alignment written communication and operating cadence design.

• Comfort operating in high-ambiguity environments where processes and systems are still being built.

Bonus Points

• Experience with marketplaces labor/staffing platforms expert networks fintech payments billing engines revenue platforms or internal platform teams.

• SQL or analytics fluency.

• Experience with audit-ready financial workflows SOX-style controls fraud/risk systems or financial data quality.

• Experience building internal tools that support operations finance product launches or workforce lifecycle management.

• Experience at high-growth technology companies scaling from manual processes into systematized internal platforms.

Compensation

• Base cash comp from $170k - $250k

• Aggressive bi-annual performance bonus structure

• Generous equity grant vested over 4 years

• Up to $15k Relocation bonus

• $10K housing bonus (if you live within 0.5 miles of our office)

• $1.5K monthly stipend for meals

• Free Equinox membership

• $200 monthly laundry reimbursement

• $200 monthly personal wellness reimbursement

• Health Dental Vision insurance

• 401(k) with company match

Required Experience:

Manager