Senior Program Manager
Chicago, IL - USA
Job Summary
Hi thereat Razorfish were leaders in whats next. Since the dawn of the internet weve helped brands move first through every era of transformation defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record.
Named a Most Innovative Agency three years running () by Campaign US our work reflects a proven ability not just to anticipate whats coming but to help our clients actively shape the future. No matter the trend or cultural moment delivering real business impact wouldnt be possible without our people. We bring together curious driven and diverse thinkers who challenge convention push boundaries and hold a high bar for creative excellence.
If youre motivated to work alongside top performers push the boundaries of whats possible and help define where technology business and marketing are headed nextthis is the place to do it.
Join us at .
A Senior Program Manager at Razorfish is equal parts planning guru problem solver strategic thinker client relationship builder and team leading cross-disciplinary teams and clients to deliver cross-channel B2B marketing solutions. You watch timelines and about quality. And you know how to consider client drivers when thinking about tradeoffs between time scopequalityand risk.
You are key to building a positive team environment. You are great at building relationships and driving team collaboration. You care deeply about individual development and high-performance comfortable leading teams. You seamlessly bring together multiple disciplines even when were using the same words but mean different things. You have a deep understanding of project management tools and methodologies.
- Structures and manages integrated multi-track projects and/or programs of multiple projects
- Manage multi-channel B2B campaigns (e.g. web social media webinars events long form video podcasts etc.) from client brief through strategy development content development hand-off to production and post-campaign reporting
- Provides purposedirectionand motivation toteam. Clarifies and communicates projectobjectivesand success criteria.
- Creation of project management deliverables(ex: Project plans/schedules status reports deliverable trackers production hand-off documents risks & issues logs etc.)
- Scope management.
- Development and tracking of integrated project plans.
- Project and/or program risks and issues tracking and management.
- Sets quality and performance standards.
- Maintains project tracking dashboards and information systems.
- Assesses and manages project roadblocks and risks.
- Manages hand-offs to and cross-capability oversight and quality assurance with the production capability for any in-scope deliverables or assets through execution and launch.
- Manages peer-level client relationships (expectations communications negotiations escalation feedback etc.)
- Provides day-to-day project contact for the client.
- Leverages best practices and applies lessons learned from previous projects; develops/adapts ways of working based on client needs and processes.
- Ensures a positive collaborative work environment for the team.
- Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events trends mergers etc.).
- Contributes to the ongoing development of the Program Management Discipline and community.
- 5 years project/program management experience including managing multi-channel marketing projects for enterprise B2B clients in a digital or advertising agency.
- Experience using waterfall and hybrid methodologies; Agile experience is a plus.
- Knowledge of Strategy Creative and Long-form Content production workflows.
- Experience with PMP tools specific platform not required Smartsheet or Workfront preferred.
- Experience communicating directly with clients.
- Experience managing multiple full project lifecycles from Client brief and Strategy development through final delivery or hand-off to Production and campaign reporting.
- Experience managing multiple projects simultaneously.
- Demonstrated ability to craft and defineaproject planbased onassumptionsrequiringcomplexscenario planningahead of project kickoff.
The Power of One starts with our people! To do powerful things we offer powerful resources.
Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more
Matching Gifts programs
Flexible working arrangements
Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents.
Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically please contact
All your information will be kept confidential according to EEO guidelines.
Required Experience:
Senior IC
About Company
Publicis Media is one of the four solutions hubs of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40], alongside Publicis Communications, Publicis.Sapient and Publicis Healthcare. Led by Steve King, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark ... View more