Senior Program Manager – AMER SMB Sales

About MarketStar

In everything we do we believe in creating growth for our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship leadership and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and recognition as a top employer in our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth as well as how you can make an impact by driving growth for your team.

About the Senior Program Manager AMER SMB Sales

MarketStar is seeking a Senior Program Manager to support Asanas AMER SMB Sales organization. This role is responsible for leading frontline sales leaders and Account Executives while driving revenue performance quota attainment forecasting accuracy pipeline health and overall sales execution. The ideal candidate is a proven SaaS sales leader who excels at coaching teams developing leaders and consistently delivering against aggressive revenue goals.

Location: Ogden UT (Hybrid)

What Will You Do

• Own AMER SMB revenue performance including quota attainment pipeline generation ACV win rate conversion and overall sales productivity.

• Lead and develop frontline sales leaders while overseeing a team of approximately 1520 SMB Account Executives.

• Drive a disciplined sales operating rhythm through forecasting pipeline reviews deal inspections performance reviews and business reviews.

• Ensure forecast accuracy through thorough inspection of pipeline health deal progression risk management and close planning.

• Coach managers and sellers on prospecting qualification discovery deal strategy negotiation and closing best practices.

• Drive healthy pipeline generation with a focus on outbound and AE-generated opportunities.

• Leverage MEDDIC MEDDPICC or similar methodologies to improve qualification forecasting and sales execution.

• Establish clear performance expectations and accountability through coaching development plans and performance management.

• Monitor key performance indicators including quota attainment ACV forecast accuracy pipeline coverage conversion rates and sales productivity.

• Analyze performance trends and translate data into actionable strategies that improve business results.

• Partner with client stakeholders Enablement Operations Marketing Recruiting and Customer Success teams to execute go-to-market priorities.

• Lead executive business reviews quarterly business reviews forecasting updates and performance reporting.

• Foster a culture of ownership coaching continuous improvement accountability and high performance.

• Other applicable duties as assigned.

What Will You Need to Succeed

• Proven experience leading SaaS or technology sales organizations.

• Experience managing and developing Account Executives and/or frontline sales leaders.

• Demonstrated success owning and delivering against revenue and quota targets.

• Strong expertise in sales forecasting pipeline management deal strategy and revenue performance.

• Experience coaching teams through larger or more complex SMB opportunities.

• Working knowledge of MEDDIC MEDDPICC or comparable sales methodologies.

• Strong coaching leadership and performance management capabilities.

• Excellent analytical skills with the ability to convert data into strategic business actions.

• Strong executive presence and communication skills with experience partnering with senior client and internal stakeholders.

• Experience in Product-Led Growth (PLG) sales-assisted or high-velocity SaaS environments preferred.

• Experience with Salesforce Clari Gong Outreach Pocus Power BI or similar sales technology platforms preferred.

• Bachelors degree in Business Sales Operations or a related field or equivalent professional experience.

• Other applicable criteria.

What We Offer

In our commitment to our We Care value we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependent Care reimbursement

• Education reimbursement

• 401(k) match hardship loan program and access to a financial wellness advisor

• Comprehensive healthcare coverage including medical dental and vision benefits