Senior Program Manager, Amazon Devices and Digital Services

The Amazon Devices & Services Business Development organization is looking for a results-oriented data-driven Program Manager to manage our branded device portfolio across our business units. You will coordinate cross-functional projects across stakeholder and partner teams ensuring projects are delivered on schedule while driving process improvements and automation that reduce manual effort and scale operations for new launches. You will also support program strategy alongside the Devices Operations and Engineering teams and serve as an ambassador for the program across the organization.

This role sits at the intersection of partner management Product Operations Finance Product Lines (Echo Tablet and eReader) and Marketing. You will support projects from intake through end of life managing launch schedules understanding inventory requirements and lead times and tracking and reporting on results. You will identify pain points through data define remediation actions and measure resulting improvements.


Key job responsibilities
Program Execution & Launch Management: Own end-to-end project coordination for branded device launches managing timelines dependencies and deliverables across Business Development Finance Planning Logistics Product Accounting and Engineering teams.
Process Improvement: Identify opportunities to optimize internal and external workflows ensuring maximum efficiency and effectiveness across the program lifecycle.
Automation Solutions: Evaluate current processes and systems to identify areas for automation and lead initiatives to implement solutions that increase productivity and reduce manual effort.
Data Analysis & Reporting: Analyze program data to identify trends surface improvement opportunities and deliver regular reporting to leadership to inform strategic decision-making and drive continuous optimization.
Inventory & Supply Chain Coordination: Partner with Operations and Product Line teams to understand inventory requirements manage lead times and ensure product availability aligns with launch schedules.
Training & Documentation: Develop and maintain training materials and documentation for processes and systems ensuring team members are equipped to effectively utilize tools and follow established procedures.
Compliance & Quality Assurance: Ensure compliance with company policies industry regulations and contractual agreements and implement measures to continuously monitor and improve quality in business operations.


A day in the life
On any given week you might kick off Monday with a cross-functional launch sync to align partners on an upcoming device release. By midweek youre diving into program data to identify a bottleneck in the sample delivery process and proposing an automation fix. On Thursday youre coordinating with Finance on P&L reporting and updating leadership on program status. Friday wraps with a strategy session on how to scale operations for next quarters launches.
You are a self-starter who listens forms insights and executes all while defining the strategic vision for process improvement across the organization. You balance earning stakeholders trust with delivering against tight timelines and youre comfortable communicating with leadership on program status and challenges. You thrive in a fast-paced start-up-like environment and arent afraid to break through the status quo when needed.


- 8 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of managing stakeholders in cross-functional project experience
- PMP or Bachelors degree in management business administration economics engineering marketing
- Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 115600.00 - 160000.00 USD annually