Senior Program Manager, AI Tooling & Enablement 6 month contract

Job Description:

At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true peace of mind. Whether its supporting loved ones back home growing a business across continents or pursuing new opportunities abroad were not just here to move money were here to move our global customers forward.
Were looking for builders reimaginers and global thinkers who want to work at the intersection of technology trust and transformation. If thats you and youre ready to do the most meaningful work of your careerwe invite you to join over 2800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

At Remitly we are on a mission to transform lives by providing trusted financial services that transcend borders. We serve millions of customers sending billions of dollars each year across 170 countries and our work impacts communities on a truly global scale.

As a Senior Program Manager for Remitlys AI Enablement youll lead the programs that turn frontier AI from potential into measurable impact across the company. You will own our enterprise AI tooling portfolio including Claude ChatGPT and emerging platforms and the learning and adoption programs that make every Remitlian fluent in using them well. We work horizontally across Remitly partnering with IT Security and Privacy and Governance.

We are looking for an experienced Program Manager who can independently own complex cross-functional programs drive change in a fast-moving landscape and translate ambiguous opportunities into clear high-impact rollouts.

This is a hybrid role based out of our Seattle WA HQ and will require 2-3 days a week working onsite.

What Youll Do

• Lead the end-to-end lifecycle for enterprise AI tools at Remitly from discovery and evaluation through procurement deployment license management and ongoing vendor reviews.
• Design and operate the company-wide AI learning curriculum including onboarding role-specific deep dives workshops office hours internal certifications and an AI champions community.
• Drive adoption and change management by defining what good usage looks like measuring it with clear metrics and removing friction through targeted interventions and storytelling.
• Run the portfolio of Remitly AI initiatives and forums to build community share wins and accelerate adoption across the company.
• Partner with Privacy Security Legal and the Tech Radar working group to operationalize policies and guardrails for responsible AI use especially around customer data and regulated workflows.
• Maintain quality standards for AI tool evaluations pilots and rollouts ensuring zero-defect launches and rigorous post-launch reviews.
• Translate the rapidly evolving AI landscape into clear recommendations and crisp executive communications that influence leadership and business decisions.
• Develop and maintain durable program operating mechanisms including QBRs intake processes ongoing communications with target users and adoption dashboards.

What You Bring

• 5 years of program management experience in tech; experience in FinTech payments or similarly regulated global environments is preferable.
• Hands-on experience using Claude ChatGPT and other frontier LLM tools in your daily work including prompt engineering custom agents or GPTs MCPs plugins and skills.
• Direct experience deploying and scaling enterprise AI or developer tooling (Claude for Enterprise ChatGPT Enterprise/Team GitHub Copilot Cursor or similar) across a mid-to-large organization.
• Demonstrated experience designing and running learning enablement or change management programs at scale.
• Excellent written and verbal communication skills.
• Experience with one or more of AI governance vendor management developer productivity or internal AI platform programs is strongly preferred.

Compensation Details. This is an hourly 1099 contract the compensation range is $70-$75.

Our Connected Work Culture: Driving Innovation Together

At Remitly we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster. For corporate team members we have an in-office expectation of at least 50% of the time monthly typically achieved by coming in three days a week. This creates a consistent meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their teams specific needs. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates in full compliance with applicable laws and regulations.

status genetic information status as an actual or perceived victim of domestic violence sexual assault or stalking or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.