Senior Production Specialist
Redmond, WA - USA
Job Summary
Position Summary
The Senior Production Specialist provides critical support to daily operations by addressing workflow gaps and ensuring continuity across teams. This role serves as a flexible operational resource and multi-skilled operator who supports production of quality products by performing a variety of roles as needed to ensure continuous product flow while maintaining all safety and quality standards. The position plays a key role in stabilizing operations improving quality and efficiency and supporting supervisors across functions.
Key Responsibilities
Operational Support & Coordination
- Serves as a reliable go-to resource assisting team members as needed
- Performs various job functions to help meet production targets and operational priorities
- Provides support to resolve customer delivery issues and meet deadlines
- Fill operational gaps by reallocating resources and assisting teams to maintain workflow continuity
- Assist with staffing coordination including PTO/OT scheduling in alignment with operational needs
- Provide backup support across multiple work centers or departments
Employee Support & Development
- Provide on-the-floor support to employees ensuring clarity of work instructions and expectations
- Provide feedback to employees regarding quality and best practices
- Assist with training and cross-training efforts to improve workforce flexibility and skill coverage
- Offer guidance and reinforce best practices related to time management workmanship and quality
- Escalate performance or behavioral concerns to appropriate leadership when necessary
Process Control & Issue Resolution
- Support adherence to established process standards and procedures
- Monitor processes and notify appropriate personnel when conditions fall outside of control limits
- Assist with implementation of process updates including technique card and router changes
- Participate in troubleshooting and root cause analysis to resolve production issues
Performance Tracking & Communication
- Assist in communicating quality metrics and issues and celebrating quality successes
- Assist in setting and communicating daily production goals
- Support tracking and reporting of team performance and inventory status
- Participate in daily operational meetings and provide updates as needed
Planning & Cross-Functional Support
- Assist in aligning resources to meet throughput commitments and operational targets
- Interface with engineering customers and other departments to support process walkthroughs and operational needs
- Collaborate with supervisors and planning teams to support short- and long-term production needs
Compliance & Workplace Standards
- Promote and reinforce safe work practices and quality standards
- Maintain housekeeping and 6S expectations in all supported areas
- Ensure compliance with company policies and procedures; escalate issues when identified
- Support environmental and safety requirements including hazardous material handling and required training
Qualifications
- Minimum of three (3) years of experience as a Production Coordinator supporting multiple departments and demonstrating the ability to fill in for the supervisor role when needed
- Demonstrated history of following and actively supporting all Safety and Quality rules
- Must demonstrate an excellent understanding of PCC Schlosser product mix
- Must have obtained Salvage Level II Certification and meet Step 6 requirements
- Minimum of two (2) of the following Certifications:
- CMM
- Heat Treat
- Penetrant Inspection Level II
- X-Ray Level II
- Weld
- Must be able to achieve Visual/Dimensional Certification within three (3) months
- Strong communication skills with the ability to provide clear concise direction
- Ability to adapt quickly and support multiple teams or work areas
- Willingness to adjust shifts and perform a variety of production-related tasks
- Ability to collaborate and coordinate effectively across functions and departments
Required Experience:
Senior IC