Senior Product Owner, Legal Operations

Imagine what you could do here. At Apple new ideas have a way of becoming great products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could you passionate about translating AI capabilities into products that solve real legal problemsnDo you thrive on understanding attorney and paralegal needs deeply conducting interviews mapping legal workflows and documenting requirementsnCan you bridge the gap between technical possibilities and legal business valuennThe Business Engineering team within Legal Operations is building AI-powered products for a global legal organization. The AI Product Owner role is central to this mission bringing legal domain expertise understanding user needs firsthand defining what we build and driving adoption across practice groups.

The Senior Product Owner defines and drives overarching product strategy for Legal Operations combining legal domain expertise with product ownership and hands-on business analysis. You will leverage your understanding of legal workflows to conduct user research document requirements own the product backlog and work closely with AI/ML Engineers and AI Product Developers to deliver solutions that attorneys trust and adopt. This role requires legal operations fluency deep empathy for users analytical rigor and sharp prioritization skills.

Own the product vision strategy and roadmap for AI products serving Legal Operations working to shape the long-term vision and influence broader organizational strategynLeverage legal domain expertise to understand practice group workflows terminology and pain pointsnConduct and lead user interviews workflow analysis and stakeholder sessions with attorneys paralegals and legal operations staffnConduct and lead business requirements legal process flows and user stories with clarity and precisionnDefine prioritize and optimize product backlog based on user needs business value and technical feasibilitynLead and define strategies for translating legal workflows (e.g. matter management contract lifecycle outside counsel management compliance) into clear product specificationsnIdentify promote and lead execution of automation and AI opportunities across product portfoliosnCollaborate with and direct AI/ML Engineers to understand technical constraints and deliver feasible solutionsnWork with and lead AI Product Developers to deliver intuitive user experiences that drive adoptionnDrive and lead requirements workshops design sessions and UAT with practice group stakeholdersnDefine drive optimize and promote success metrics to measure product impacts across portfoliosnConduct and lead demos feedback gathering and leverage user inputs to drive adoption across productsnDrive go-to-market planning including change management training and adoption strategiesnOwn influence and drive product roadmaps progress and trade-offs with stakeholders and leadershipnMaintain and leverage subject matter expertise on AI capabilities and legal tech trends to drive product direction

10 years of experience in product management business analysis and/or legal operations with hands-on experience across multiple disciplinesnDemonstrated delivery of solutions leveraging deep expertise in corporate operations workflows and terminologynProven ability to lead user research design and requirements translating findings into product specifications and customer success metricsnExperience working with technical teams (e.g. engineering data science AI/ML)nProven track record delivering solutions leveraging design thinking agile methodologies and the product development lifecyclenExcellent documentation skills able to produce clear business requirements process flows and user storiesnStrong facilitation skills for workshops interviews and stakeholder sessionsnExcellent communication skills able to engage credibly with attorneys and influence stakeholders

Direct experience in a corporate legal department law firm or legal tech companynFamiliarity with legal systems (matter management CLM eBilling document management eDiscovery)nUnderstanding of legal spend management LEDES/UTBMS billing codes and outside counsel operationsnExperience with AI/ML products or data-driven applicationsnUnderstanding of AI capabilities and limitations (LLMs RAG agents prompt engineering)nExperience with business process modeling and workflow documentation toolsnExperience with product analytics and user research methodologiesnCertified Scrum Product Owner (CSPO) CBAP or similar certificationnJD paralegal certificate or legal operations certification a plusnTrack record of shipping products that legal professionals adopt and value