Senior Product Marketing Manager Copilot Quality

Microsoft Copilot is changing how people work and product quality is at the core of earning customer trust and driving sustained adoption. The Copilot Marketing team is looking for a Senior Product Marketing Manager - Copilot Quality to partner closely with engineering teams on delivering best-in-class experiences across the portfolio and ensure customer competitive evaluation and product signals translate into meaningful improvements.

This is a highly cross-functional role at the intersection of product marketing engineering product management research data customer feedback sales and more. You will go deep into how Copilot experiences perform connect signals across multiple sources identify the quality issues that matter most and help shape product priorities and readiness.

You will balance deep technical expertise with the ability to translate complex findings into clear high-level insights and compelling narratives for senior executives and confidently present recommendations to these audiences.

• Partner across the Copilot portfolio to unify product customer and competitive quality signals standardize how quality is evaluated and communicated and automate these practices with agentic workflows.
• Identify and prioritize quality gaps across Copilot experiences separating isolated issues from broader patterns and emerging areas of customer friction.
• Partner closely with Product Management and Engineering to translate quality insights into product action influencing prioritization experimentation and ongoing improvement.
• Help define and evolve evaluation frameworks and quality criteria that assess both technical performance and whether experiences are ready to deliver meaningful value to customers.
• Go deep on product architecture capabilities limitations and emerging experiences to understand why quality issues occur.
• Assess Copilot performance against key competitors including where we lead where we are at parity where we trail and what is driving those differences.
• Establish automated feedback loops across Engineering Research Support Field and Marketing so customer and product signals continuously inform product development and prioritization.
• Synthesize insights and data to develop the right views for senior leadership surfacing progress risks emerging issues and areas requiring attention.
• Translate technical findings into clear implications for customers marketing and sales team connecting product performance to the customer experience.
• Embody ourCulture&Values.

• Bachelors Degree AND 8 years experience OR Masters Degree AND 6 years experience
• Experience with AI products evaluations benchmarking experimentation or data-driven product development.
• Experience using data customer insights research or product signals to influence product strategy and prioritization not only messaging.
• Ability to connect product competitive customer field and technical signals rather than assess each in isolation.
• Strong technical curiosity and the ability to quickly develop fluency in AI systems product architecture experimentation evaluation methodologies and telemetry.
• Strong analytical and critical-thinking skills including the ability to synthesize quantitative and qualitative information and identify what is material.
• Clear written and verbal communication skills including the ability to explain complex technical findings and make practical recommendations for senior level audiences.

Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106400 - $203600 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $137600 - $222600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC