Senior Product Designer, User Experience & Design Commerce (Mobile App)

JOB SUMMARY

Every journey has the power to shape us and the way we see the world. Begin yours at Marriott International consistently recognized as one of Fortunes 100 Best Companies to Work For.

Join our high-energy User Experience & Design team creating best-in-class mobile experiences for one of the worlds most recognized hospitality brands.

As a Senior Product Designer you will help shape the future of the Marriott Bonvoy App by designing intuitive engaging and customer-centered experiences across the travel journey. You will contribute to experiences that support discovery searching booking loyalty personalization and engagement helping create seamless journeys that deliver value for travelers and support Marriotts broader digital growth goals.

This role is ideal for a senior product designer with strong UX interaction and visual UI design skills. You should be able to move confidently from problem framing and concept development through delivery bringing a strong eye for design attention to detail and the ability to create polished intuitive mobile experiences that feel simple elegant and easy to use.

RESPONSIBILITIES

Experience Design and Delivery

• Lead end-to-end design for mobile app experiences across discovery booking loyalty personalization and engagement from early problem framing through production delivery

• Create user flows journey maps wireframes prototypes high-fidelity designs and presentations that communicate experience concepts and design solutions

• Design intuitive mobile-first experiences that balance customer needs business objectives platform best practices and measurable product outcomes

• Produce strategic experience concepts and development-ready designs with detailed specifications interaction states edge cases and accessibility considerations

• Use customer research behavioral data analytics experimentation and business insights to inform design decisions and prioritize opportunities

• Use AI-enabled tools where helpful for research synthesis ideation prototyping content exploration and design iteration while applying sound judgment quality control and brand standards

• Apply and contribute to Marriotts Design System by using established patterns components accessibility standards and scalable design guidelines

• Partner with Product Management and Engineering to translate requirements into feasible scalable user-centered solutions

• Facilitate design reviews workshops and cross-functional collaboration sessions that create alignment and move work forward

• Provide thoughtful design feedback coaching and career mentorship to other designers with the potential to support direct people leadership responsibilities

• Support usability testing user acceptance testing design QA and validation efforts to ensure a high-quality customer experience

• Present work clearly and confidently articulating design rationale trade-offs and recommendations to peers partners and senior stakeholders

• Collaborate with Design System Research Analytics Product Engineering QA and cross-channel UX design partners to deliver cohesive customer experiences

• Stay current with UX mobile design accessibility AI-assisted design personalization and industry trends applying what is relevant to improve products and experiences

YOURE EXACTLY WHO WERE LOOKING FOR IF YOU:

• Create intuitive elegant experiences that balance user needs business goals technical constraints and brand standards

• Advocate for customer-centered design accessibility inclusive design and UX best practices across cross-functional teams

• Think in systems journeys and behaviors not just screens and can translate ambiguity into clear experience direction

• Communicate ideas effectively through visual storytelling prototypes journey narratives and executive-ready presentations

• Influence decisions through data customer insights product thinking experimentation and strong design rationale

• Use AI tools thoughtfully to speed up exploration synthesize inputs and prototype ideas while maintaining high standards for accuracy originality ethics and customer trust

• Bring curiosity strong craft good judgment and ownership to complex customer and product problems

• Thrive in ambiguous environments and independently drive solutions forward while bringing partners along

• Balance strategic thinking with attention to details accessibility and execution quality

• Collaborate seamlessly with Product Management Engineering Research Analytics Content Design QA and Design System partners

QUALIFICATIONS

• 6 years of experience in UX product design interaction design or a related discipline with demonstrated experience in native app design.

• Bachelors degree or equivalent professional experience

• Proven experience designing mobile applications and responsive digital experiences for large-scale consumer products

• Strong understanding of user-centered design principles usability standards accessibility inclusive design and interaction design best practices

• Experience creating end-to-end customer experiences across discovery onboarding conversion engagement retention and service moments

• Strong understanding of customer segmentation personalization experimentation and data-informed design practices

• Demonstrated experience creating wireframes user flows journey maps prototypes design specifications and high-fidelity designs

• Advanced proficiency with Figma component-based design workflows prototyping design system usage and modern handoff practices

• Working knowledge of AI-assisted design research synthesis prototyping content exploration and productivity workflows with an understanding of responsible use privacy and quality control

• Excellent written verbal interpersonal facilitation and presentation skills

NICE TO HAVE

• Experience designing loyalty membership travel hospitality retail commerce marketplace or subscription-based experiences

• Experience working within established enterprise design systems and contributing reusable patterns or guidance

• Experience using qualitative and quantitative research experimentation funnel analytics or behavioral insights to inform design decisions

• Experience designing personalized AI-enabled conversational or adaptive digital experiences

• Familiarity with mobile platform conventions motion design micro-interactions and accessibility standards such as WCAG

• Familiarity with Agile and SAFe development methodologies