Senior Product Designer, Design Systems

1 in 4 people in the US have a treatable mental health condition but most providers dont accept insurance making therapy too expensive for most people. Headways mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing claims payment reconciliation - is a nightmare. Weve automated that.

But were going further. Over 90000 providers across all 50 states run their practice on our software serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice reimagining the experience of finding a therapist and investing in the platform foundations to enable this at scale and building much of it with AI. We arent just a billing layer; we are becoming the platform where care actually happens.

Were a Series D company with $325M in funding (a16z Accel Spark Capital etc.) looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.

Our design system Helix enables two sides of our product: our consumer marketplace helping patients find therapists and our EHR that helps therapists run their day to day practice. It supports a broad range of use cases from engaging brand moments consumer apps and a SAAS product. We have a large product organization that is eager to leverage Helix and theyre looking for a strong design system partner to help raise the level of craft across the whole experience.

Our design team works AI-first. Designers use Claude Code and Claude Design to prototype and stay involved through launch and iteration. We want to build a design system that empowers teams to use Helix with AI tooling and think differently about how we build a system to support AI first workflows.

Were currently rebuilding Helix from the ground up this year across all our tokens components and documentation. This is an exciting moment to shape the new direction for how Helix evolves.

Youll be the second designer on Design Systems partnering closely with our design systems lead. Youre someone who holds a high bar on design craft and has the technical depth to back it up. You lead with design: visual craft systems thinking and a point of view on quality. You also understand how the system gets built from the way tokens are structured to how a component API holds up once every product team is building on it. You feel at home in React and Tailwind and youre comfortable building the simpler components yourself.

• Component design: Design flexible scalable components and hold the bar on typography spacing color states and density. Ship specs an engineer can build from without a follow-up meeting and Figma library components with variants and properties wired up.

• Tokens and theming: Shape the semantic token architecture and the theming spec that maps it across surfaces with very different needs from a consumer marketplace to a dense internal ops tool.

• Documentation: Write documentation a designer an engineer and a coding agent can each act on.

• Partnership with product teams: Work with product designers and engineers on their design system needs advocate for the right ways to use Helix and write the migration plans teams follow when a component changes shape.

• Accessibility: Champion accessibility and hold Helix to that bar.

• 5 years designing digital products including at least two on a design system used by multiple teams.

• You lead on visual craft and advocate for it across the team. Typography spacing color states and density are the details you care about getting right.

• Youre energized by being the person who unblocks others and you can tell the difference between a one-off request and a signal about a gap in the system.

• You like making the system legible. Clear documentation and well-chosen patterns are how you scale your own work.

Compensation and Benefits:

The expected base pay range for this position is $180000 - $225000 based on a variety of factors including qualifications experience and geographic addition to base salary this role may be eligible for an equity grant depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:

  • Equity compensation

  • Medical Dental and Vision coverage

  • HSA / FSA

  • 401K

  • Work-from-Home Stipend

  • Therapy Reimbursement

  • 16-week parental leave for eligible employees

  • Carrot Fertility annual reimbursement and membership

  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

  • Flexible PTO

  • Employee Assistance Program (EAP)

  • Training and professional development

We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.

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A notice to Headway applicants: To protect yourself against phishing and recruitment fraud please note that Headway only accepts applications through our official careers page at Headway will never refer you to external websites ask for payment or personal information or conduct interviews via messaging apps. All official communication will come from a @ email address. If you are contacted by someone claiming to be from Headway via an unofficial channel please do not share any information and report it as spam.

Required Experience:

Senior IC