Senior Process Associate
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Monthly Salary:
Posted on:
14 hours ago
Posted on:
Vacancies:
1 Vacancy
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Job Summary
Contract Administrator
Job Description
In the role of senior process associate you will execute transactions as per prescribed guidelines and timelines reviews and validates the inputs from the other team members support your manager in training activities daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines policies and norms of Infosys.
In this role you will be responsible for transition coordination process training and certifications for the team talent management related activities Service Level Agreement compliance and Process compliance. You will also be involved in day-to-day customer interactions knowledge management and process reengineering activities.
Your responsibilities will include but are not limited to:
Qualifications
Basic
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
About Us
Infosys BPM Limited a wholly owned subsidiary of Infosys Limited (NYSE: INFY) provides end-to-end transformative business process management (BPM) services for its clients across the globe. The companys integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines and address business challenges for its clients. Utilizing innovative business excellence frameworks ongoing productivity improvementsprocess reengineeringautomation and cutting-edge technology platforms Infosys BPM enables its clients to achieve their cost reduction objectives improve process efficiencies enhance effectiveness and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents with 60530 employees from 105 nationalities as of March 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years from key industry bodies and associations like the Outsourcing Center SSON and GSA among others. Infosys BPM also has very robust people practices as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice on the basis of its industry leading HR best practices. The companys senior leaders contribute widely to industry forums as BPM strategists.
Job Description
In the role of senior process associate you will execute transactions as per prescribed guidelines and timelines reviews and validates the inputs from the other team members support your manager in training activities daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines policies and norms of Infosys.
In this role you will be responsible for transition coordination process training and certifications for the team talent management related activities Service Level Agreement compliance and Process compliance. You will also be involved in day-to-day customer interactions knowledge management and process reengineering activities.
Your responsibilities will include but are not limited to:
- Assesses incoming agreements to ensure compliance
- Assesses incoming purchase requisitions
- Interacts with suppliers and client stakeholders to ensure use of appropriate contract template.
- Routes contract for electronic signature
- Prepares and issues agreement termination letters
- Identifies and implements best practices and process improvement opportunities
- Resolves user issues
- Ensures SLAs are met
- Manages quality-related & timely completion of tasks
- Identifies contract renegotiation opportunities
Qualifications
Basic
- High School Diploma or GED Equivalent
- At least 1 year of related work experience
- Experience in contract management
- Experience in Procurement
- Ability to understand supplier contracts including the structure and contractual clauses
- Professional written and verbal communication skills
- Analytical skills
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
About Us
Infosys BPM Limited a wholly owned subsidiary of Infosys Limited (NYSE: INFY) provides end-to-end transformative business process management (BPM) services for its clients across the globe. The companys integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines and address business challenges for its clients. Utilizing innovative business excellence frameworks ongoing productivity improvementsprocess reengineeringautomation and cutting-edge technology platforms Infosys BPM enables its clients to achieve their cost reduction objectives improve process efficiencies enhance effectiveness and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents with 60530 employees from 105 nationalities as of March 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years from key industry bodies and associations like the Outsourcing Center SSON and GSA among others. Infosys BPM also has very robust people practices as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice on the basis of its industry leading HR best practices. The companys senior leaders contribute widely to industry forums as BPM strategists.
Required Experience:
Senior IC
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
