Senior Pricing Strategy Manager

What you get to do in this role:

As a Senior Pricing Strategy Manager you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNows innovation.

• Partner with Product Pricing Strategy leadership to develop monetization strategies across ServiceNows product portfolio informed by customer segmentation data-driven insights market dynamics and strategic objectives
• Partner on key initiatives such pricing model updates evaluating packaging decisions and product promotions
• Using qualitative and quantitative market insights and drivers develop future-facing pricing and packaging models that capture the monetization potential from emerging trends such as AI
• Define track and measure product pricing KPIs and identify actionable decision insights to improve pricing and packaging strategy
• Manage key stakeholders and drive alignment on pricing and packaging changes
• Operationalize monetization strategies working cross-functionally across product management operations sales marketing finance and legal

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
• 6 years of experience in enterprise technology industry and/or 4 years in management consulting across strategy pricing and/or product management; experience in enterprise technology Services businesses a plus
• Successful track record developing leading operationalizing and executing pricing and packaging strategies for software businesses through cross-functional collaboration
• Ability to solve ambiguous problems and leverage a framework for decision making to arrive at a strategic recommendation
• Strong communication skills and highly effective in securing buy-in on monetization strategies from cross-functional counterparts and executives
• Expertise in analytics including synthesizing and analyzing large data sets designing pricing surveys such as conjoint analyses A-B testing or equivalent
• Bachelor degree in business economics operations or other quantitative disciplines. Graduate degree in above disciplines a plus

JV20

For positions in this location we offer a base pay of $155400 - $272000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Remote Work :

No

Employment Type :

Full-time