Senior Practice Assistant, BWH Primary Care Associates – Longwood
Job Location:
Boston, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Join BWH Primary Care Associates Longwood and help create a smooth welcoming experience for patients and clinical this highly visible role youll combine strong administrative skills sound judgment and advanced system knowledge to keep a busy practice running efficiently.Location: 800 Huntington Avenue Boston MA (Mass Eye and Ear Building)
Schedule: Full time 40 hours per week day shift onsite
Pay: Starting at $22.00 per hour with increases based on years of experience
Qualifications
- Support efficient daily clinical and practice operations.
- Coordinate patient appointments and perform scheduling check-in and check-out duties at an advanced proficiency level.
- Assist callers respond to routine questions and triage more complex matters appropriately.
- Process billing forms and scan documents into the patient medical record in EPIC.
- Serve as a Super User for scheduling registration and billing systems providing assistance and training to colleagues.
- Handle specialized functions such as surgical scheduling schedule changes and blocking as assigned.
- Screen and route messages concerning prior authorizations provider questions prescription refills and test results.
- Take on additional responsibilities as needed.
- High school diploma or equivalent.
- Three to five years of office experience.
- Advanced proficiency with Outlook Word Excel and PowerPoint.
- Knowledge of office operations and procedures including filing copying scanning printing and faxing.
- Clear written and verbal communication accurate message-taking and strong proofreading and editing skills.
- Excellent organization and time management with the ability to manage multiple priorities follow established protocols and resolve routine issues.
Additional Job Details (if applicable)
Medical dental and vision coverage; a 403(b)-retirement plan; tuition reimbursement; a discounted MBTA pass; and more.
Ready to make a difference every day Bring your experience initiative and commitment to service to a team where your work helps patients and colleagues thrive.
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team youll provide administrative support to ensure our practice runs smoothly and this dynamic fast-paced role youll be the friendly face that plays a key role in creating a positive efficient and compassionate environment for both patients and clinical staff.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.37 - $27.71/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
