Senior PR & Communications Manager

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform trusted by more than 29000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business Mixpanel helps teams see whats working diagnose whats not and decide what to build next. Learn more at .

About the Role

Were looking for a Senior PR & Communications Manager for a high-visibility high-ownership role for someone who thrives at the intersection of storytelling strategy and execution. As the first in-house comms hire youll report directly to the Head of Communications & Content and will help build the PR function at Mixpanel and play a foundational role in shaping how the company is perceived by the press and public.

Youll own day-to-day communications programs across media relations product launches and internal comms while serving as the primary point of contact for US EMEA and APAC agency partners and media. This is a rare opportunity to build something from the ground up at a company with a strong product a clear category and a compelling story to tell. This role requires two days per week in our San Francisco or New York office.

Responsibilities

Media relations

• Cultivate and maintain relationships with journalists editors and producers covering enterprise tech analytics AI data and SaaS
• Drive earned media coverage in top-tier business and trade outlets
• Develop compelling story angles press materials pitches and messaging frameworks
• Serve as a primary media contact and help prepare spokespeople for interviews and public presentations
• Establish and track metrics to monitor the health of Mixpanels coverage

Product launches & company news

• Partner closely with Product Marketing to develop and execute PR strategies for major product announcements
• Manage PR and comms activities for company news and announcements
• Ensure messaging is consistent differentiated and resonant with technical and business audiences

Agency & partner management

• Manage agency relationships in the US EMEA and APAC setting clear priorities KPIs and workflows
• Serve as the internal contact and day-to-day liaison ensuring agency output aligns with Mixpanels voice and goals

Internal communications

• Partner with the People team and leadership to craft internal announcements and other types of internal messaging
• Support the development of internal communication programs that keep employees informed and connected to the companys narrative

Crisis & issues management

• Monitor the media and competitive landscape for potential reputational issues
• Support the development of crisis communications protocols and serve as a strategic voice in sensitive situations

Executive communications

• Identify pursue and manage award submissions podcast appearances and speaking opportunities at key industry conferences and events
• Develop and maintain LinkedIn content strategies for executives helping amplify their voice and build their professional presence
• Collaborate with executives on bylines and contributed articles from ideation through to final draft
• Develop and execute broader thought leadership narratives and plans for executives and the company

Were Looking For Someone Who Has

• 7 years of communications experience with a strong preference for candidates who have worked both in-house at a B2B tech company and at a PR agency
• Experience in one or more of the following spaces: analytics data AI engineering product development. You understand the audience and know how to translate technical concepts into stories that resonate.
• Exceptional writer and editor across formats: press releases media pitches executive messaging bylines internal announcements and social content
• Strong verbal communicator with confidence presenting to and advising senior stakeholders
• Strong storytelling skills and news judgment
• A track record of securing meaningful coverage in top-tier and tech outlets
• Experience managing external agencies and partners and working cross-functionally with various internal partners
• Comfortable working independently in an ambiguous fast-moving environment this is a building role
• Experience working with PR agencies or teams outside of the United States
• Journalism training or prior experience as a reporter/editor is a genuine plus

Bonus Points For

• Familiarity with analyst relations (Gartner Forrester IDC) in a B2B SaaS context
• Experience supporting a company through a major growth phase rebrand or category creation moment
• Experience working as a PR team of one
• Existing relationships with reporters covering enterprise software product management data infrastructure analytics and/or AI

#LI-Hybrid

Benefits and Perks

• Comprehensive Medical Vision and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K) Wellness Benefit Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data experience and collective wisdom to drivepowerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers needs ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems making sophisticated things accessible.

Why choose Mixpanel

Were a leader in analytics with over 9000 customers and $277M invested from prominent investors: like Andreessen-Horowitz Sequoia YC and most recently Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling reliability design and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel we are focused on things that really matterour people our customers our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women people with disabilities veterans underrepresented minorities and LGBTQ people to apply. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable we will consider for employment qualified applicants with arrest and conviction records. Weve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.