Senior Portfolio Operations Program Manager

If you are wondering what makes Trimedx different its that all of our associates share in a common purpose of serving clients patients communities and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other We hope you will join our team! Find out more about our company and culture here.

The Senior Portfolio Operations Program Manager will lead our portfolio operations and drive speed-to-value across our product and technology teams. This role combines operational excellence with strategic thinking with responsibility to ensure cross-team visibility and coordination while also diagnosing and solving systemic challenges that slow us down. This position will be the connective tissue between product and IT breaking down silos removing friction standardizing ways of working and helping leadership understand true ROI. As we shift toward speed agility and measurable outcomes in an AI-driven landscape this role will help us adapt quickly and operate at our best.

Responsibilities

Portfolio Strategy & Visibility: Own a single source of truth for portfolio healthinitiatives dependencies blockers and metrics. Analyze how work flows across product and IT; identify bottlenecks redundancies and misalignments. Conduct regular health reviews and escalate risks early before they derail delivery.

Speed-to-Value Framework: Define what speed and value mean in your context. Build the measurement enginedashboards KPIs and reporting cadencesthat tracks cycle time deployment frequency time-to-first-value and ROI. Ensure leadership uses this data for decision-making.

Root-Cause Problem-Solving: Lead diagnosis and resolution of high-impact organizational challenges (decision velocity delivery delays resource constraints cross-team friction). Design systemic solutions not band-aids. Measure outcomes and iterate.

Standardization & Operating Models: Develop playbooks templates and operating models that enable consistency without stifling innovation. Identify common pain points (vendor selection onboarding handoffs approval workflows) and build scalable solutions. Drive adoption through partnership not mandate.

Organizational Optimization: Recommend strategic changes to workflows team structure or capabilities based on data. Help eliminate bureaucracy while maintaining guardrails. Raise the bar for how we execute.

AI & Emerging Technology Adoption: Stay current with emerging tools and approaches (AI tooling automation modern delivery frameworks). Evaluate pragmatic adoption and help teams think about competitive advantages.

Stakeholder Leadership & Communication: Translate portfolio status and outcomes into executive briefs. Influence senior leadership on organizational priorities and trade-offs. Make progress visible; highlight wins and communicate risks clearly.

Relationship Building & Mentorship: Spend time with teamsunderstand their challenges build trust and be seen as a partner. Mentor Program Managers and Team Leads. Raise PM maturity across the organization.

All other duties as assigned.

Skills and Experience

Minimum of seven or more years of program/portfolio management experience in product IT operations or technology delivery environments is required.

Demonstrated experience building metrics dashboards and measurement frameworks with strong data fluency.

Demonstrated success improving cross-team coordination removing operational friction and solving organizational challenges. Experience working in matrixed or distributed organization is preferred.

Ability to influence without authority; strong stakeholder management and communication skills. Comfortable working with ambiguity with a bias toward action.

Proven leader who understands technical products and services including partnering with engineers to evaluate and make trade-offs.

End-to-end product development life-cycle experience including commercialization planning go-to market strategy and the successful launch and adoption of new products and services.

Thorough understanding of development engineering and sales processes including Agile/Scrum SAFe Pragmatic Marketing Framework and Miller Heiman.

Experience in medical devices and/or the broader healthcare industry including Clinical Engineering or Clinical Asset Management is preferred.

Exceptional written and verbal communication skills superior executive presentation skills and sound judgment.

Strong strategic planning organizational and program management skills with a demonstrated ability to translate strategy into actionable plans and measurable outcomes.

Innovative thinker with creative problem-solving negotiation and conflict-resolution skills.

Ability to travel up to 15% or approximately three business days per month; travel may fluctuate based on organizational needs.

Education and Qualifications

Bachelors Degree in Business Management Computer Science or related discipline is required or equivalent experience.

#LI-Remote

At Trimedx we are committed to cultivating a workplace culture where every associate feels valued supported and empowered to thrive. This culture reflects our belief that our people are our foundation their well-being is essential and shared success is built through meaningful work recognition and opportunities for growth.

We embrace peoples differences which include age race color ethnicity gender gender identity sexual orientation national origin education genetics veteran status disability religion beliefs opinions and life experiences.

Visit our website to view our Workplace Culture Commitment along with our social channels to see what our team is up to: Facebook LinkedIn Twitter.

Trimedx is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment Trimedx is a drug-free workplace. Accordingly Associates are prohibited from engaging in the unlawful manufacture sale distribution dispensation possession or use of any controlled substance or marijuana or otherwise being under the influence thereof on all Trimedx and Customer property or during working/on-call hours.