Senior Platform Engineer
Job Summary
About the team
Our Platform Engineering team builds and operates the core backend systems that power CoCounsels AI agent platform the infrastructure that lets legal AI agents run reliably at scale. We own the services that sit between product-facing chat/agent experiences and the AI runtime layer the CI/CD and deployment infrastructure that ships them safely and the internal developer tooling that other engineering teams build on. We work closely with product applied-AI and platform teams to ship AI-driven capabilities faster and more reliably across the business.
As aSenior Platform Engineer you will design and deliver backend services with growing scope and autonomy contribute to architectural decisions and help raise engineering standards across the team.
About the role
Design and deliver backend and platform services that power AI agent workflows request/event ingestion agent orchestration document and file handling improving reliability and delivery speed for product teams building on the platform.
Contribute to the CI/CD and progressive-delivery infrastructure that lets both customer-facing product systems and internal developer tooling ship safely and continuously including release-decoupling work that separates code deployment from customer-facing exposure.
Build and maintain the cloud infrastructure the platform runs on provisioning capacity and environment configuration using Infrastructure-as-Code practices.
Make sound architectural decisions for the services you own with a focus on scalability reliability and maintainability within a microservices/event-driven system.
Collaborate with product applied-AI and infrastructure teams on cross-functional initiatives contributing to design and helping de-risk complex multi-system projects.
Uphold high engineering standards code quality automated testing observability CI/CD and operational excellence in your own work and in code review.
Build and maintain observability into our services metrics logging and tracing that gives the team visibility into system health and speeds up incident diagnosis.
Strengthen monitoring incident response and root-cause analysis for production systems running on managed cloud AI runtimes (e.g. AWS Bedrock AgentCore) and Kubernetes.
Participate in an on-call rotation to support our customer-facing systems and critical internal tooling treating every incident as an opportunity to protect the customer experience.
Mentor junior and mid-level engineers sharing knowledge and supporting their technical growth.
About you
4 years of professional software engineering experience including experience designing building and operating backend systems in production.
Strong proficiency in Python (FastAPI or similar) or another backend language with experience in distributed systems microservices and cloud-native development.
Hands-on expertise with relational databases (PostgreSQL) caching/messaging systems (Redis) API design and AWS including container orchestration with Kubernetes (EKS).
Experience with CI/CD pipeline engineering and progressive/safe delivery patterns (e.g. staged rollouts traffic-shifted or environment-based release strategies).
Infrastructure-as-Code practices for managing cloud infrastructure.
Hands-on experience with observability tooling (e.g. OpenTelemetry Datadog) for building and operating production systems.
Experience operating systems built on or integrating with LLM/Generative AI infrastructure (e.g. managed agent runtimes LLM gateways RAG or document-retrieval pipelines) is a strong plus.
Strong system design debugging and performance optimization skills with the ability to make thoughtful trade-offs between speed quality and long-term scalability.
#LI- SB1
Whats in it For You
- Hybrid Work Model: Weve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
- Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
- Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out our AI system will assess the information provided by you and compare it to the requirements listed for the role and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool but there is always a human making the decision if you will be considered for the role.In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations unless otherwise noted the base compensation range for this role is $94900 USD - $176300 USD. For Ontario Canada the base compensation range for this role is $105000 CAD - $155000 CAD. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
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Required Experience:
Senior IC
About Company
Thomson Reuters delivers technology with purpose — empowering professionals to make faster decisions, gain sharper insights, and deliver greater impact.