Senior Operations Engineer

Job Purpose: As a Senior Operations Engineer you will play a key role in maintaining and enhancing the technology services that support Smiths global operations. Working across infrastructure and cloud technologies you will help deliver reliable secure and modern services for colleagues worldwide while contributing to technology improvement and transformation initiatives.

We are looking for a proactive individual who takes ownership takes pride in delivering excellent service and is motivated to identify opportunities to improve the user experience resolve problems and help colleagues succeed.

Responsibilities:

• Proactively ensure high levels of systems and infrastructure availability
• Troubleshoot end-to-end solutions spanning multiple operating systems cloud platforms and networking technologies
• Support and administer Microsoft operating systems Hyper-V Active Directory Entra ID Azure and Azure Local (Azure Stack HCI)
• Install configure test and maintain operating systems application software backup solutions and system management tools
• Support the management and optimisation of system hardware and facilitating resources
• Diagnose and resolve physical and virtual server issues
• Identify opportunities to improve server and operating infrastructure performance
• Assist with operational ticket management incident resolution and service improvements
• Support the implementation and adoption of Smiths BIS standards
• Collaborate with colleagues across infrastructure cloud networking and service teams to deliver effective technology solutions

Qualifications :

Technical Knowledge Skills and Abilities:

• Experience supporting Wintel infrastructure including Windows Server administration patching and troubleshooting
• Working knowledge of Active Directory services including Group Policy DNS DHCP and identity management
• Experience with Microsoft Entra ID including authentication identity lifecycle management and hybrid identity solutions
• Experience or exposure to Azure Local (HCI) environments and their integration with on-premises and cloud infrastructure
• Knowledge of Azure Local physical infrastructure Software-Defined Networking (SDN) Storage Spaces Direct (S2D) and Azure Arc services would be beneficial
• Ability to troubleshoot infrastructure and performance issues within a remote support environment
• Understanding of DevOps fundamentals; Microsoft Certified: DevOps Engineer Expert or equivalent practical experience with Azure DevOps and CI/CD is advantageous
• Strong PowerShell scripting skills for task automation system administration and environment configuration
• Proven experience building and maintaining automated CI/CD pipelines using Jenkins and GitHub
• Solid understanding of Git workflows (branching merging pull requests) to manage automation code
• Experience with tools such as SolarWinds BMC Helix BeyondTrust PRA or Guardicore is desirable
• Ability to collaborate effectively across networking server cloud and identity teams
• Knowledge of ITIL methodology; ITIL certification is advantageous
• A willingness to learn new technologies and continually develop technical expertise
• Strong sense of ownership and accountability for delivering high-quality outcomes
• Proactive approach to identifying investigating and resolving issues
• Excellent communication and collaboration skills with a customer-focused mindset

Planning and Decision Making:

• Identify opportunities to enhance infrastructure services processes and user experience
• Anticipate potential issues and take preventative action where possible
• Prioritise activities and issues effectively within a complex global environment
• Contribute ideas and recommendations that support continuous improvement and operational excellence
• Work collaboratively with internal teams and external partners to resolve problems and shape future technology direction

Impact and Scope: 

• Global scope supporting all Smiths divisions and business functions
• Contribute to the delivery of secure reliable and high-performing technology services used by colleagues worldwide
• Support infrastructure services that enable business operations productivity and growth across the organisation

Key Internal and External Relationships: 

• Demonstrate and promote Smiths Core Values: Customer Focus Ownership Integrity Safety and Respect
• Build strong working relationships with Infrastructure Management Service Management Business Partnering and Infrastructure teams
• Collaborate with colleagues across technology functions to deliver reliable and effective services
• Maintain productive relationships with strategic vendors including AT&T and other third-party technology partners

Additional Information :

Why Smiths

• Growth Opportunities: At Smiths we believe in your growth as much as our own. Youll have the chance to shape your career and expand your leadership capabilities in an ever-evolving global landscape.
• Collaborative Culture: Join a diverse collaborative team where innovation and fresh ideas are encouraged.
• Work-Life Balance: Enjoy flexible working arrangements and a supportive work environment.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time