Senior Manager, Web Strategy and Digital Communications

• Serve as NEDs internal project lead for the website redesign managing vendor relationships timelines deliverables and internal coordination.
• Partner with design and development vendors to ensure site architecture visual design and content strategy align with NEDs institutional goals and audience needs.
• Translate organizational priorities into effective digital experiences by helping define page layouts content types metadata structures and navigation systems.
• Lead cross-departmental coordination during the redesign process incorporating stakeholder input driving alignment and managing approvals.

Digital Publishing and Content Management

• Oversee day-to-day publishing operations for the NED website including editorial workflows content updates and quality control. Manage urgent web updates in response to breaking developments institutional announcements or reputational issues.
• Help plan and execute major web content updates tied to institutional priorities campaigns events reports and leadership communications.
• Train and support staff on use of the websites content management system (CMS) and maintain clear consistent publishing standards across teams.
• Build and edit pages update evergreen content and manage time-sensitive publishing needs including press releases events and op-eds.
• Maintain and organize digital assets including images PDFs videos and graphics to support quality consistency and ease of use across the site.
• Establish and enforce web governance standards including content ownership review cycles publishing permissions and quality control processes.
• Advise internal stakeholders on how to structure present and prioritize digital content in ways that support institutional goals and audience needs.

Performance Compliance and Optimization

• Monitor site analytics generate regular performance reports and recommend improvements based on data and user behavior.
• Apply technical and content search engine optimization practices across the site.
• Serve as the primary day-to-day liaison with external web vendors and technical partners helping manage scope troubleshoot issues and move projects forward.
• Coordinate with IT and other internal partners on platform needs integrations security-related updates and technical improvements affecting the website.
• Help ensure the website meets appropriate accessibility standards and follows digital best practices for usability compliance and inclusive design.
• Conduct regular content audits and quality assurance reviews to identify outdated duplicative broken or underperforming content.
• Maintain standards for metadata tagging page structure and asset management to support consistency searchability and performance.

User Experience Leadership

• Enact best practices in UX design and user-centered content.
• Use research analytics and feedback to inform continuous improvements to content structure and user journeys.
• Develop and maintain page templates web style guidance and content governance standards.
• Ensure the site remains intuitive mobile-responsive and optimized for search and accessibility.

Qualifications

• 8-10 years of relevant experience in digital communications web content strategy digital publishing or UX-focused roles.
• Experience leading or playing a significant role in a website redesign preferably for a nonprofit public-interest or mission-driven organization.
• Experience with modern CMS platforms such as WordPress or Drupal as well as web publishing best practices and basic HTML/CSS.
• Demonstrated experience managing digital content workflows and improving user experience across web platforms.
• Understanding of digital accessibility standards mobile optimization SEO and core UX principles.
• Strong organizational and project management skills with the ability to manage multiple priorities work independently and coordinate across teams.
• Strong editorial judgment and experience developing reviewing or editing public-facing content.
• Ability to exercise sound judgment solve problems independently and communicate effectively with internal and external stakeholders.
• Interest in or familiarity with U.S. foreign policy international affairs democracy support or related fields preferred.
• Bachelors degree in communications digital media web design international relations or a related field required.

Talent in Action

Consistent with NEDs talent statement and grounded in our values the successful individual in this role will demonstrate the following competencies in the delivery of their work while supporting NEDs efforts to advance democratic change:

• Purpose-Driven
• Reliable
• Expertise
• Respectful Collaboration
• Curiosity
• Results-Oriented
• An Optimistic Mindset

NED Total Compensation

The anticipated compensation range for this position isUSD.

The salary for this position is determined based on a wide variety of factors including but not limited to an individuals professional experience qualifications education and other business needs along with internal equity considerations. Employees are not typically hired at the top of the range for their role and compensation decisions are based on the aforementioned circumstances.

NED also offers a generous benefits package that demonstrates its commitment to employee health and well-being.