Senior Manager, Talent Development & Operations

Reports To: VP Learning & Talent Development    Direct Reports: 1-2

The Senior Manager Talent Development & Operations is an enterprise leader who helps design evolve and execute Equinoxs core talent processes (including but not limited to Goal Setting the Annual Performance Review Process the Talent Assessment Process Succession Planning eNPS and coaching) across both Club (field) and Corporate populations. The role balances strategic thinking with hands-on execution moving fluidly between building new frameworks and delivering the day-to-day work that brings them to life.

This role operates as a strategic partner to the VP Learning and Talent Development to drive a culture of development ensuring we have the right talent processes in place to elevate talent across the organization and ensure strong succession pipelines.

Talent Development

• Own and evolve the organizations integrated talent development strategy ensuring alignment with business priorities and culture.
• Lead change management for new and evolving talent processes including process design rollout planning and communication to drive adoption across Club and Corporate populations.
• Partners with VP Learning & Talent Development to develop enhance and execute core talent processes such as Goal Setting Annual Performance Reviews Succession Planning Talent Assessment Process eNPS coaching for Club and Corporate locations
• Ensure talent processes are scalable data-driven and manager-friendly.
• Develop and maintain succession plans for critical roles identifying readiness risk and development actions.
• Partner with leaders to translate talent insights into actionable development and movement plans.
• Coach senior leaders and managers on talent decisions development planning and performance conversations.
• Support a culture of continuous feedback growth and accountability.
• Collaborate across functions to identify and deliver solutions for talent development needs

Department Operations & Business Support

• Partner with the VP Learning & Talent Development to plan and run quarterly team-wide meetings.
• Manage the Learning & Talent Development team calendar including key milestones and deadlines across the talent process cycle.
• Oversee Equinoxs Learning Management System (LMS) ensuring content is current accessible and effectively supports talent development programs across Club and Corporate populations.
• Define success metrics for talent and performance programs and use data to inform decisions.
• Build and maintain dashboards that bring together data across the Learning & Talent ecosystem to demonstrate and communicate impact to leadership.
• Monitor effectiveness and recommend improvements based on outcomes feedback and best practices.
• Stay current on talent development trends and apply relevant insights to evolve programs.

Leadership Engagement & Organizational Culture

• Oversee 1-2 direct reports establishing scalable systems and processes that allow the team to deliver enterprise-wide impact.
• Lead through others by developing People & Culture Business Partners to effectively support the execution of key people processes and initiatives.
• Create frameworks that enable People & Culture Business Partners managers and field leaders to drive development of talent strengthening leadership accountability and a culture where elevating talent is a priority.
• Partner with People & Culture leadership Learning & Development and Communications to ensure talent initiatives reinforce cultural priorities.

Strategic Partnership & Influence

• Partner cross-functionally with People & Culture Business Partners Operations and Executive Leadership.
• Influence leaders at all levels to ensure compliance with key talent processes.
• Collaborate with vendors when required.

Confidentiality & Integrity

• Maintain the highest standards of discretion confidentiality and professionalism.
• Model unbiased culturally aware and high-integrity conduct that builds trust across all employee populations.

Qualifications :

• 7-10 years of progressive HR experience with 5 years focused Learning and Talent Development.
• Demonstrated experience strategizing and leading talent processes and leadership development as well as supporting operations of a learning and talent development department.
• Experience supporting change management through the design and/or evolution of processes in a complex multi-location organization.
• Proven experience designing and implementing learning and talent development programs/processes at scale.
• Strong consulting skills with the ability to influence senior leaders and drive alignment across complex stakeholder groups.
• Experience operating successfully within a matrixed multi-location organization.
• Strong executive presence with the ability to influence senior leaders and navigate confidential discussions.
• Data-driven mindset with experience using metrics to drive and demonstrate impact.
• Excellent communication collaboration and facilitation skills with the ability to lead engaging productive sessions with audiences at all levels.
• Experience with HRIS systems and proficiency with Microsoft Office (PowerPoint Excel and Word); experience with Power BI a plus.
• Bachelors degree in Human Resources Organizational Psychology or related field preferred; advanced degree a plus.

Success Profile

The ideal candidate:

• Thinks strategically and acts with a systems mindset.
• Builds strong relationships and influences without authority.
• Is energized by creating clarity in complex environments.
• Balances innovation with operational excellence.
• Is passionate about developing leaders and empowering employees to grow their careers.

Pay Transparency: $105k - 135k annually

Additional Information :

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training Pilates Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities please visit one of our clubs or our website at  your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

Remote Work :

No

Employment Type :

Full-time