Senior Manager, Systems Software Engineering

Description

We are seeking a Senior Manager Systems Software Engineering to lead the strategy delivery and operational excellence of enterprise device-management systems and services. This role owns the technical roadmap and cross-functional execution for device policies certification approval workflows vendor and procurement integrations mobile and device lifecycle management recycling and printer services.

Responsibilities

Key Responsibilities

• Lead and mentor a team of systems software engineers responsible for enterprise endpoint and device-management platforms.
• Define and maintain scalable device policies across laptops mobile devices peripherals and shared equipment balancing security usability and compliance.
• Own the device certification process for new hardware operating systems applications and accessories; establish testing standards approval criteria and release readiness.
• Design and improve automated approval workflows for device requests exceptions software access procurement and lifecycle changes.
• Partner with IT Security Finance Legal Procurement and business stakeholders to translate operational needs into reliable technical solutions.
• Manage vendor relationships technical evaluations contract requirements integrations and service performance for endpoint procurement MDM and printing partners.
• Oversee procurement and mobile/device-management (MDM) processes including asset enrollment provisioning inventory accuracy replacement cycles and support handoffs.
• Develop sustainable device recycling and disposition programs ensuring secure data wiping chain-of-custody controls regulatory compliance and reporting.
• Lead the architecture and operation of enterprise printing services including secure print policies printer fleet management access controls monitoring and vendor coordination.
• Establish metrics dashboards and operational reviews for service health policy compliance device lifecycle cost certification throughput and user experience.
• Drive automation and self-service capabilities to reduce manual work improve auditability and accelerate employee access to approved devices and services.
• Manage priorities budgets risks and roadmaps across multiple concurrent systems and stakeholder groups.

Qualifications

• 8 years of experience in systems software engineering endpoint engineering IT engineering or a related discipline.
• 3 years of people-management or technical-leadership experience.
• Experience with enterprise device management platforms such as Microsoft Intune Jamf Workspace ONE Kandji or similar tools.
• Strong understanding of endpoint security identity/access management device compliance software deployment and asset lifecycle management.
• Demonstrated experience building workflow automation and integrations using APIs scripting or enterprise workflow platforms.
• Experience managing vendors procurement processes hardware certification and service delivery agreements.
• Familiarity with secure asset disposition recycling requirements and enterprise printing environments.
• Strong program-management communication and stakeholder-management skills.
• Bachelors degree in Computer Science Engineering Information Systems or equivalent practical experience.
  

Core Responsibilities

Planning & Execution:

• Creates and owns the execution plan for the teams work and multiple projects or initiatives monitoring timelines and budgets when applicable to ensure projects are completed on time and in adherence with requirements.
• Delegates work across the team and helps them prioritize their work.
• Identifies resource needs and adapts plans based on changing priorities and business needs.

Collaboration & Partnership:

• Strengthens collaborative partnerships across teams to align expectations and shared objectives.
• Guides team members to build relationships with business leaders stakeholders and/or customers to ensure effective collaboration.
• Practices active listening and asks insightful questions to promote an inclusive culture.

Problem Solving:

• Leads team to identify and address moderately complex operational and/or technical issues in accordance with standard practices providing guidance as appropriate.
• Directs team to analyze data and/or information from multiple sources to troubleshoot moderately complex errors.

Continuous Learning:

• Actively seeks learning opportunities for self and team to enhance knowledge and skills in key areas and remain current with industry advancements.
• Uses feedback and training to elevate personal and team skills modeling a commitment to learning.
• Identifies skill gaps within the team and supports team members in learning opportunities by providing resources and fostering an environment that encourages knowledge-sharing.

Continuous Improvement:

• Identifies and recommends improvements as well as encourages team to share ideas to increase the efficiency and effectiveness of processes protocols and workflows within a team.
• Reviews and provides feedback on team members ideas and seeks input from others on alternative approaches and methods for improving work.

Performance and Development:

• Coaches and provides direction to team members in alignment with performance management processes guidelines and expectations.
• Facilitates goal setting discussions with team members ensuring individual goals are aligned with broader team goals.
• Identifies development opportunities to help team members improve performance.
• Contributes to the talent acquisition pipeline by leading candidate interviews assessing promotion eligibility and managing talent resources.

Qualifications
Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements such as immunization/occupational health mandates and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $146300 to $306400 per annum. May be eligible for bonus equity and compensation deferral.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3