Senior Manager Specimen Management
Tucker, GA - USA
Department:
Job Summary
The Specimen Management Sr. Manager plays a key role in the overall Specimen Management organization (including Accessioning Tech Ops Referrals and Maxi) to process specimens and on-time hand off to internal customers and with focus on quality compliance and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas.
The role is responsible for monitoring performance metrics across all areas managing priorities ensuring effective communications between all area leaders through various daily management mechanisms ensuring timely escalation in case of equipment downtime and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills robust problem-solving experience within a fast-paced setting data-based decision-making abilities and be highly organized.
Additionally the candidate must ensure maintenance of a safe ergonomically sound professional environment.
Internal Tittle: Mgr Laboratory - Sr.
Responsibilities
- Management of functional metrics performance such as Employee Engagement / Quality / Delivery / Costs
- Champions value improvement projects
- Must have the mental alertness and high energy required to appropriately perform the job.
- The ability to effectively work with other departments to resolve problems. Must have interpersonal skills to gain cooperation with otherdepartments andfoster continuous improvements.
- Demonstrate excellentorganizational communication and interpersonal skills andis able tomanage client concerns technical department and employees in a professional manner.
- Make independent decisions andexerciseconsistent sound judgment.
- Capable of handling multiple priorities in ahigh-volumesetting.
- Able to organize and lead projects within the work group and with cross functional groups. Required to give presentations and speak in front of groups.
Qualifications
Skills and Competencies:
- Proven people and project leadership skills
- Must be detail and quality oriented and data driven
- Ability to work independently as well as multi-task as necessary
- Demonstrated knowledge of Lean Methodologies / Tools including problem solving Highly desirable
- Experience working in a regulated industry Highly desirable
- Strong performance management and people development experience
- Must have high energy and positivity to drive the team through issues if they occur.
- Proficiency in Microsoft Office (Word Excel PowerPoint and Outlook). Desirable Power BI
- Servant Leader with excellent communication & listening skills
- Coaching / mentor demeanor
- Strong cross-functional collaborator and interpersonal skills
- Highly self-driven / motivated
- Excellent listening skills
- Bias to results / Change agent
Leadership Behaviors:
- Servant Leader with excellent communication & listening skills
- Coaching / mentor demeanor
- Strong cross-functional collaborator and interpersonal skills
- Highly self-driven / motivated
- Excellent listening skills
- Bias to results / Change agent
Requirements:
- Bachelors Degree in a Science or Engineering discipline / Operations Management / or relevant field
- Minimum 5 years of experience in a leadership role
Required Experience:
Senior Manager
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more