Senior Manager, Sales Operations

GC AI is the legal AI platform built for in-house legal teams. Your decisions shape the product your impact is immediate and you own your work from day one.

More than 2000 companies run their legal work on GC AI including 200 public companies 25 unicorns and teams at News Corp Nestlé Miro Bass Pro Shops Snyk Skims Liquid Death Vercel Zscaler and TIME. The platform holds an 80 NPS more than double the B2B SaaS industry average which is why GC AI is the leading legal AI platform for companies of all sizes.

GC AI doubled ARR in six months. We raised a $60 million Series B at a $555 million valuation in November 2025 and won #1 Highest Customer Satisfaction at the 2026 SaaS Awards. Our investors include Scale Venture Partners Northzone Sound Ventures and Guillermo Rauch CEO of Vercel.

Youll define how things get built not follow someone elses playbook. Six principles guide how the team works:

• 1% Better Every Day: small compounding improvements across everything you ship.

• Customer Obsession: start with the customer and work backward.

• Ship Today: bias toward action and iteration over perfection.

• Find a Way: resourcefulness and ambition over constraint.

• Care: be direct like an honest friend even when its uncomfortable.

• Own It: full accountability proactive communication and attention to detail.

We are looking for a Senior Manager Sales Operations who can set strategy and build whats needed to execute it. Youll own the core of Sales Operations: CRM forecasting quota and pipeline analytics. But the job is bigger than administering systems. Youll decide how our sales motion actually runs: designing the processes setting the definitions and cadences and making the calls on how we allocate quota measure productivity and forecast for the board. Then youll build AI and automation directly into those processes so they scale without manual overhead.

Reporting to the Head of GTM & AI Operations youll work closely with Sales Leadership Finance Marketing Customer Success and our GTM Engineering team turning their priorities into processes and keeping stakeholders aligned across functions. We are scaling aggressively across strategic enterprise and self-serve with a sales team set to triple over the next 12 months. Your job is to make sure the strategy process data and automation scale with it.

CRM & Pipeline Operations: Own HubSpot end-to-end including data quality field hygiene stage definitions lifecycle rules and pipeline reporting. Build AI-assisted data hygiene and agent-assisted deal inspection that flags stalled or mis-staged deals automatically.

Forecast Intelligence & Sales Process: Own forecast configuration and the weekly submission cadence. Use Gong (or equivalent) and AI-based deal scoring to surface risk and pressure-test rep-submitted calls. Drive forecast accuracy to within 5%.

Quota & Territory Architecture: Own the quota model across 60 reps segments and geographies. Use SQL scripting and AI to build and stress-test bottom-up models with Finance. Implement territory planning in HubSpot.

AI Automation & Workflow Building: Design and build automations and AI workflows that eliminate manual work: prompt-engineered agents HubSpot workflows and no-/low-code automation (Zapier n8n or similar). Write and maintain the SQL behind your own reporting.

Analytics & Reporting: Build reporting on stage conversion ramp-time tracking pipeline velocity and attainment. Use AI to surface anomalies generate plain-language summaries and enable natural-language querying.

Cross-functional Partnership: Serve as the RevOps point of contact for the sales org. Partner with GTM Engineering Marketing Ops Customer Success and Finance on shared systems funnel visibility expansion signals and quota modeling.

• 6 years in Sales Operations Revenue Operations or GTM Operations at a B2B SaaS or AI company

• Deep hands-on HubSpot expertise admin-level: pipelines workflows custom objects reporting and integrations

• Proven experience owning forecast processes with Gong or equivalent conversation intelligence and forecasting platforms

• Comfort building automations and AI workflows yourself including prompt engineering AI agents HubSpot AI/workflows and no-/low-code tools (Zapier n8n or similar)

• Working proficiency in SQL; able to write and own the queries behind your reporting and quota models

• Strong quota and territory modeling skills; comfortable building bottoms-up models with Finance from scratch

• A track record of owning process design and strategy not just executing it and managing senior stakeholders across sales finance and leadership

• You default to automating and augmenting work rather than doing it by hand

• High bar for data accuracy and the discipline to build systems that maintain it

• Strong communicator who can simplify complex systems and drive adoption across a skeptical sales org

• Operates with urgency precision and ownership in fast-moving resource-constrained environments

• Experience in a high-growth startup environment where youve built while youve scaled

• Scripting experience (Python or similar) for data manipulation and automation

• Hands-on experience building or configuring AI agents for revenue or ops use cases

Were building something new in a once-in-a-generation shift in technology and the legal industry so we move at a relentless pace. We expect urgency ownership and good judgment even when things arent perfectly clear. If you need structure and consensus to do your best work this isnt the right place for you. If you thrive in ambiguity and growth work with intensity and want real responsibility keep reading. Were excited to meet you.

GC AI is a distributed company with team members across North America and soon Europe. We believe that because our business is AI human connection matters more not less. We invest in bringing people together through our hub model: regular coworking sessions customer dinners team and company offsites. If youre in a location without an office expect up to 10% travel (and more for customer-facing roles).

Team members in the San Francisco Bay Area and Provo UT (within 50 miles of the office) work together on Tuesdays Wednesdays and Thursdays. As we grow we plan to establish permanent offices in more hub cities and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada.

GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race color religion gender identity/expression national origin age military service eligibility veteran status sexual orientation marital status physical or mental disability or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI

To protect yourself against phishing and recruitment fraud please note that GC AI only accepts job applications through our official careers page at and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @ or @ email address.

GC AI will never:

• Refer you to external websites to apply

• Conduct interviews over email chat platforms or messaging apps

• Ask you to provide payment or purchase equipment

• Request personal or financial information such as your mailing address social security number credit card numbers or banking information during the application process

Examples of fraudulent email addresses:

• Any email address ending in @ @ or other free email services

If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address please do not share any information. Mark the communication as phishing or spam and do not respond.

Required Experience:

Senior Manager