Senior Manager, Revenue Operations

Its a new day with a new opportunity at 8am!

About the role:

As the Senior Manager Sales Operations you will work cross-functionally across the entire organization to define and drive strategic projects that support our revenue growth. You are someone who surrounds themselves with data and loves digging into processes and technology to understand where improvements can be made. You are a natural leader who is looking for an organization they can dive into head first taking the initiative to make an impact wherever they can!

About us:

At 8am our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations ensure compliance and fuel profitable growth so they can focus on their clients and do more of the work that matters.

Founded in 2005 8am (formerly AffiniPay) is the professional business platform built to help legal accounting and other client-focused professionals run stronger more profitable businesses. Today more than 250000 professionals across the U.S. trust 8am to help them work smarter serve clients better and unlock their full potential. We have been recognized as one of Inc 5000s fastest growing companies in the U.S. for 13 years in a row and as a result our teams continue to grow as well!

What youll do:

• Serve as a trusted advisor and strategic thought partner to Sales Leadership
• Collaborate across go-to-market teams to understand the challenges we face identify the most impactful opportunities and craft a roadmap to respond to them
• Manage motivate and develop a growing team of specialists
• Identify and solve complex and ambiguous issues for the sales team
• Scale systems processes and workflows to ensure all activities in the Sales organization are streamlined efficient and productive
• Champion complex cross-functional projects from inception to completion including ensuring high quality of deliverables measuring their results and communicating the business impact
• Design manage and provide insights on key performance indicators across a range of segments geographies and go-to-market teams
• Support planning to create initiatives that further the companys overall goals and KPI attainment.
• Gather and analyze large amounts of information quickly to maximize sales performance efficiency and capacity
• Own build and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their teams performance
• Partner with the Sales Enablement team to ensure the right tools training and communications are in place to enable strategic initiatives
• Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack including Gong Outreach Spiff and more
• Build develop and nurture strong relationships with partners in Marketing Customer Success Finance and Product to align priorities remove blockers and keep projects moving forward

About you:

• 5 years of sales or revenue operations experience
• Strong analytical skills and understanding of sales metrics
• Experience scaling sales operations and demonstrated ability to define refine and implement sales processes procedures and policies
• Ability to go deep on problems and communicate credibly with both technical and non-technical stakeholders
• Ability to be equally energized by your own work and contributing to the career growth of your team
• Expertise with Salesforce including process and dashboard design
• Post-secondary education in computer science business administration or relevant discipline
• Excellent communication skills including presentations facilitation and consultative questioning
• Meticulous organization detail orientation and task-driven nature
• Natural curiosity proactive mindset and the tenacity to challenge the status quo
• Enthusiasm to learn a new complex domain and the humility to ask for help when needed
• Team player willingness to step in for team members that need help demonstrating integrity and positive communication collaboration and feedback
• Demonstrated experience leveraging AI tools and technologies to improve workflows enhance decision-making or drive innovation.
  

Bonus points if you have:

• Experience in high-velocity B2B SaaS sales and/or revenue operations
• An understanding of revenue metrics across Sales Marketing and Customer Success
• Experience with Marketo Outreach Gong Intercom Highspot and other integration
• Salesforce certification
• Prior supervisory experience

Additional Information
The annual salary range for this position is $110000 to $170000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge skills experience and education.

Why 8am:

At 8am our culture is shaped by the people who bring it to life every day. Together we build a company rooted in continuous learning genuine community holistic wellness and meaningful engagementvalues that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart Win Fast; Outshine Ordinary and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative inspiring and empowering environment every day.

Heres how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical dental and vision plans designed to fit your needs including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses equity options and 401(k) or RRSP if in Canada with a company match for all team members.
• Time for what matters: Flexible Time Off paid holidays and a parental leave program for our new parents.
• Wellness: Wellness stipends mental health support and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through leadership programs professional development funds and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program paid time off for volunteer service and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events quarterly award recognition through our Rise & Shine Award of Excellence Program and our peer-to-peer appreciation platform.

At 8am we dont just offer benefits - we create an environment where people can thrive grow and make a real impact every day.

Diversity equity & inclusion at 8am:

At 8am we recognize that innovation occurs with a strong team of people who are diverse in background personality talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education equal access to opportunities and information inclusionary programs and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.