Senior Manager, Retail Operations

WHO ARE WE:
Headquartered in Southern California Skechersthe Comfort Technology Companyhas spent over 30 years helping men women and kids everywhere look and feel good. Comfort innovation is at the core of everything we do driving the development of stylish high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories Skechers is a complete lifestyle brand.

ABOUT THE ROLE:
The Senior Manager of Retail Operations & Performance is a strategic manager responsible for the operational scalability profitability compliance and performance of a 750 store network.

Serving as the central link between Corporate Headquarters and the field this leader will lead the Corporate Retail Operations team in supporting field leaders and stores establish clear operating expectations drive disciplined execution and hold field leadership accountable for revenue labor profitability and compliance objectives

The role combines deep retail operations expertise with strong analytical and financial acumen. The Sr. Manager will identify operational opportunities business risks and performance gaps; determine root causes; and develop solutions that drive measurable results. Success requires the ability to translate data and strategy into consistent field execution across a complex high-volume footwear business.

WHAT YOULL DO:

• Field Governance Communication & Performance: Lead a structured communication and accountability process that aligns 750 stores with company priorities. Establish performance benchmarks monitor results identify gaps and hold field leaders accountable for measurable improvement in sales labor profitability and operational execution.

• Performance Analytics & Business Strategy: Analyze sales traffic conversion SOT labor inventory expenses and profitability across stores districts and regions. Identify operational inefficiencies business risks and root causes then develop clear solutions and actions that deliver measurable results.

• Labor & Expense Management: Own operational and labor budgets and develop data-driven scheduling and productivity strategies. Evaluate labor deployment against traffic conversion customer experience sales and store-level profitability.

• Operational Excellence & Execution: Establish clear scalable operating standards across customer service stockrooms transfers markdowns cash controls audits and general store execution. Simplify processes eliminate inefficiencies and reduce unnecessary store workload.

• Innovation Technology & Business Impact: Lead the field implementation of retail technology and operational initiatives including RFID workforce analytics BOPIS and Ship-from-Store. Establish objectives KPIs baselines and success criteria for pilots and new programs. Measure operational and financial impact ensuring initiatives improve productivity inventory accuracy customer experience and profitability while providing data-driven recommendations to scale refine or discontinue programs.

WHAT YOULL BRING:

• Strong operational experience in high-volume athletic footwear apparel sporting goods or another complex specialty retail environment.
• Exceptional analytical and problem-solving capabilities with demonstrated experience using retail KPIs financial reporting dashboards and large data sets to identify risks and drive measurable improvement.
• Advanced understanding of enterprise and store-level P&L management labor productivity inventory performance operating expenses and return on investment.
• Advanced Excel proficiency and experience with business intelligence workforce management inventory and retail reporting tools.
• Proven ability to manage large geographically dispersed field organizations establish accountability influence cross-functional partners and translate strategy into consistent execution. Demonstrated success in leading cross-functional teams by setting clear expectations driving accountability removing barriers and delivering operational excellence in a fast-paced growth-oriented environment.
• Ability to travel approximately 30 45% for store visits market reviews and field execution.

REQUIREMENTS:

• 5 years of progressive leadership in multi-unit retail operations with experience supporting a large multi-region store network.
• Bachelors degree in Business Administration Operations Management Finance Analytics or a related field preferred; MBA a plus.
  

The pay range for this role is $145000-$170000/yr USD.

#LI-NK1

About Skechers

Skechers a global Fortune 500 company developsand markets a diverse range of lifestyle and performance footwear apparel and accessories. Serving over 180 countries and territories Skechers connects customers to products through department and specialty stores e-commerce and digital stores and through our more than 5300 Skechers retail locations.

Equal Employment Opportunity
Skechers is committed to providing a safe inclusive and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race color religion gender gender identification and expression national origin marital status age disability genetic information military status sexual orientation or any other protected characteristic established by local state or federal law.

Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing
To perform this job successfully an individual must be able to perform each job responsibility satisfactorily. The skills abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities who are otherwise qualified for the job position to perform the essential functions.