Senior Manager, Professional Engagement & Conferences

Job Description:

Job Purpose

The Sr Manager Conferences and HCP & Patient Engagement is a key member of the Marketing team responsible for leading the strategy governance execution and optimization of Xeris external commercial congress and conference portfolio and HCP and Patient Engagement programs. The role has primary accountability for HCP and patient speaker programs including the operating model compliant execution participant experience budget stewardship and performance measurement. This role partners closely with Brand Marketing Sales Medical Affairs Market Access Legal Regulatory Compliance Commercial Operations Finance Corporate Administration/Enterprise Events and external agencies. The Sr Manager directly manages the Associate Manager HCP & Patient Engagement and provides leadership prioritization coaching and development across the function. The role owns external congresses/conferences and related customer engagement activities. Enterprise-wide internal meetings and corporate events - including National Sales Meetings Regional Execution Meetings leadership meetings onboarding events and other company-sponsored internal events - remain within the Enterprise Events function.

Essential Job Functions

Congress & Conference Strategy and Execution

Develop and execute the annual Xeris congress and conference strategy aligned with enterprise priorities brand strategies customer needs and approved budgets.

Lead congress/conference identification prioritization objectives sponsorship and exhibit package selection product theater strategy booth presence staffing onsite execution and post-congress measurement.

Establish clear objectives and success measures for each priority congress including audience strategy engagement goals field activation and post-program follow-up.

Lead cross-functional congress planning with Brand Marketing Sales Medical Affairs Market Access Compliance and other stakeholders to ensure strategic alignment and coordinated execution.

Lead booth staff selection training scheduling conference strategy approved talking points and required compliance preparation.

Manage congress agencies exhibit houses production partners and other vendors; oversee scope timelines quality contracts and budget performance.

HCP & Patient Engagement and Speaker Programs

Lead the strategy governance execution and continuous improvement of HCP and patient speaker programs across Xeris commercial brands.

Oversee end-to-end speaker program operations including speaker identification and onboarding contracting training program planning approved content logistics execution monitoring reconciliation and performance measurement.

Partner with Brand Marketing to ensure HCP and patient speaker programs support brand strategy customer needs and commercial objectives while maintaining appropriate program governance.

Provide leadership for related HCP and patient engagement initiatives including product theaters advisory boards educational programs webinars and patient engagement activities as assigned.

Drive development review and approval of promotional and educational materials through Medical Legal Regulatory and Compliance review processes.

Ensure all HCP and patient engagement activities comply with applicable laws regulations industry codes company policies approved procedures and transparency/reporting requirements.

Measurement Budget & Operational Excellence

Define and monitor KPIs for congresses conferences speaker programs and other engagement initiatives; translate results into actionable recommendations for Marketing leadership.

Develop and manage annual budgets and forecasts for conferences and HCP & Patient Engagement; monitor spend reconcile invoices identify efficiencies and ensure fiscal accountability.

Establish scalable processes governance templates timelines and operating standards that improve execution quality compliance customer experience and organizational efficiency.

Leverage data and insights to optimize conference participation speaker program deployment vendor performance resource allocation and overall program impact.

Cross-Functional & People Leadership

Serve as the central Marketing point of coordination for conferences and HCP & Patient Engagement ensuring timely communication and alignment across internal stakeholders.

Directly manage the Associate Manager HCP & Patient Engagement including objective setting workload prioritization coaching development performance management and career development.

Provide day-to-day leadership to agencies vendors and cross-functional project teams and escalate risks or decisions appropriately.

Partner with Enterprise Events to maintain clear ownership boundaries coordinated planning calendars and efficient use of shared vendors and enterprise capabilities where appropriate.

Skills and Qualifications

Bachelors degree or equivalent experience required; advanced degree (MBA or similar) a plus.

Minimum 5-7 years of relevant experience in pharmaceutical marketing professional engagement speaker programs congresses/conferences or related commercial roles; pharmaceutical industry experience required.

Demonstrated experience leading HCP speaker programs and/or patient speaker/ambassador programs in a regulated pharmaceutical environment.

Demonstrated experience developing and executing national congress/conference strategies including exhibits sponsorships product theaters booth operations and cross-functional field activation.

Strong working knowledge of FDA/OPDP promotional requirements Medical/Legal/Regulatory/Compliance review processes and pharmaceutical industry standards governing HCP and patient engagement.

Experience managing significant budgets external agencies vendors contracts and multiple complex workstreams simultaneously.

Strong people leadership project management strategic thinking stakeholder management negotiation communication and executive presence.

Experience with Veeva PromoMats and event management platforms such as Cvent preferred; familiarity with CRM and speaker program management systems strongly preferred.

Ability to operate effectively in a fast-paced highly collaborative environment with a high degree of accountability and sound business judgment.

Competencies: Professionalism People Leadership Strategic Thinking Teamwork/Collaboration Negotiation Written and Verbal Communication Organizational Skills Results Orientation Adaptability Initiative System-Level Thinking Analytical Thinking Problem Solving and Attention to Detail.

Working Conditions

This is a hybrid position based in Xeris Chicago office and requires a minimum of three days per week in the office.

Position may require periodic evening and weekend work as necessary to fulfill obligations.

Travel approximately 2535% depending on event schedule and business needs.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The anticipated base salary range for this position is $133500- $213600

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We are committed to offering competitive compensation. Starting pay is determined based on a variety of factors including the role job-related knowledge skills experience education internal equity market data and the location of the role where applicable.

Xeris Pharmaceuticals Inc. (the Company) is an equal opportunity employer and does not discriminate based on race color religion sex gender identity sexual orientation national origin age disability veteran status genetics or any other characteristic protected by law. All qualified candidates are given equal opportunity and the Companys employment selection decisions are based solely on job-related : This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as needed to meet the ongoing needs of the Company.

The level of the position will be determined based on the selected candidates qualifications and experience. Final determination of the actual base salary offered depends on several factors including but not limited to the candidates skills experience education location and business needs. Employees are eligible for equity or long-term incentive awards where applicable. Field Sales role employees are eligible for a quarterly commission structure. Non-Sales role employees are eligible for an annual bonus. The Company also offers a comprehensive benefits package that includes additional elements such as paid time off benefits various health vision and dental insurance options 401(k) retirement benefits and more for eligible employees. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview hired as temporary employees interns and preceptors are not eligible for commissions bonuses and/or long-term incentive or equity awards. Eligibility for other benefits will be based on plan documents.

Accessibility & Reasonable Accommodations

If because of a medical condition or disability you require a reasonable accommodation or assistance to complete any part of the application process please send an e-mail to and identify the type of accommodation or assistance you are requesting. Please include the job requisition number in your message. Please note if your request is not for this stated purpose you will not receive a response to your email. Do not include any medical or health information in this email.

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