Senior Manager Product, myQ Enterprise (Hybrid Oak Brook, IL)

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

Chamberlain Group is best known for creating hardware and software to make access at homes and businesses simple and secure and were building something new: myQ Enterprise a SaaS platform that brings scheduling gate dock and yard management to warehouses and distribution centers. Its an emerging software business backed by an industrial giant the resources of an established leader with the speed ambiguity and fun of a startup.

Were looking for senior manager to head up our product lead a team of software product managers and help define what myQ Enterprise becomes next. This role sits at the center of the business partnering with engineering to ship with sales to close and with customers to prove the product works in the real world. Youll own the roadmap for a product portfolio that lives at the intersection of enterprise SaaS IoT/hardware and the logistics operations our customers cant run without.

This is a builders role. Youll be a key member of the leadership team growing a new software services business inside Chamberlain Group which means the playbook isnt fully written yet and youll help write it.

Lead the Product & the Product Team

• Manage coach and grow a team of software product managers setting clear priorities and holding a high bar for product craft.

• Own and communicate product strategy and roadmap for the myQ Enterprise portfolio balancing fast-paced new feature delivery with the needs of a growing installed base.

• Define and track the metrics that matter revenue adoption retention and delivery and translate them into clear priorities for the team.

• Partner with engineering leaders in a Matrix/Agile environment facilitating or overseeing scrum activities and keeping delivery on clearly defined timelines.

Be the Voice of the Product Inside and Out

• Evangelize the product internally and externally: turn product strategy into a story that customers prospects and internal stakeholders can get behind.

• Participate directly in the sales process as the foremost product expert running demos answering hard technical questions and building the customer confidence that helps get deals across the line.

• Partner with marketing sales and customer success leaders on go-to-market strategy positioning and pricing for targeted customer segments.

• Represent Chamberlain Group and myQ Enterprise with customers analysts industry conferences and partners.

Build for Scale

• Design product strategy that spans both hardware and software to deliver a genuinely compelling connected experience for warehouse and DC operators.

• Bring API integrations and platform thinking to the roadmap ensuring myQ Enterprise plays well within customers broader logistics and operations tech stacks (TMS ERP WMS and beyond).

• Contribute to end-to-end operational plans that drive profitability and help the business scale.

• 5 years of experience in Engineering Marketing and/or Product Management including direct experience managing a team of software product managers.

• Proven track record in SaaS product management including products built around API integrations and platform extensibility.

• Domain experience in logistics warehousing transportation management systems (TMS) and/or ERP systems you understand how warehouse and DC operations actually run.

• Comfort operating in a Matrix and Agile software development environment with hands-on experience in Scrum or similar methodologies.

• A self-starter mentality genuinely energized by the ambiguity of an emerging startup-like business inside a larger organization not just tolerant of it.
• Comfortable and credible in front of highly technical development teams.

• Bachelors degree in Business Marketing Computer Science Engineering or a related field.

• Ability to travel up to 25% domestically and internationally.

• Experience with IoT connected hardware video and/or AI-driven product features.
• MBA or equivalent advanced business experience.

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.